Assistant Critical Facilities Manager

Position Summary

The Assistant Critical Facilities Manager supports the Critical Facilities

Manager in the safe, reliable, and efficient operation of the TCC mission

critical facility in San Antonio. This role provides day-to-day technical and

operational leadership for critical electrical and mechanical infrastructure,

coordinates maintenance and incident response, and helps lead the onsite team

toward the goal of 100 percent availability.

Reporting to the Critical Facilities Manager, the ACFM serves as an onsite

client contact and an operational escalation point. The ACFM reinforces a strong

safety culture, disciplined procedure use, accurate documentation, and

continuous learning across the team. This is a non-exempt position.

RESPONSIBILITIES

• Support the Critical Facilities Manager in directing daily operations and

maintenance for critical electrical, mechanical, fire and life safety, controls,

and monitoring systems.

• Provide technical direction to critical facilities technicians and act for the

Critical Facilities Manager when assigned. Help set priorities, coordinate shift

coverage, and maintain clear turnover between teams.

• Serve as a day-to-day onsite contact for facility matters. Communicate

operating status, planned work, incidents, risks, and follow-up actions to the

client and ABM leadership within required service levels.

• Lead the use and improvement of methods of procedure, standard operating

procedures, and emergency operating procedures. Verify that procedures are

accurate, approved, understood, and followed before work begins.

• Apply change-control and safe-work practices to planned maintenance,

switching, testing, repairs, and vendor activity. Review risk, prerequisites,

rollback steps, and required approvals before execution.

• Monitor facility conditions and capacity through available BAS, BMS, EPMS,

DCIM, and alarm-management tools. Coordinate response to abnormal conditions

while minimizing risk and business impact.

• Direct and escalate emergency response, including after-hours events.

Coordinate onsite personnel, stabilize conditions, maintain timely

communication, and support incident investigation, root-cause analysis, and

corrective-action closure.

• Plan and coordinate preventive, predictive, and corrective maintenance. Ensure

work is scheduled, communicated, completed on time, quality checked, and

documented accurately in the computerized maintenance management system in

accordance with service level agreements.

• Coordinate contractors, vendors, and service providers. Confirm scope, access,

safety requirements, procedure compliance, work quality, documentation, and

performance against contract expectations.

• Support commissioning, operational-readiness activities, infrastructure

upgrades, and site projects as assigned, including test coordination, issue

tracking, documentation, and turnover to operations.

• Assist with staffing plans, employee schedules, paid-time-off coverage,

timekeeping, payroll review, coaching, training, and performance feedback. Build

technical depth through drills, procedure reviews, and hands-on learning.

• Assist with operating budgets, purchasing, subcontract administration, expense

control, and forecasting. Identify practical improvements that increase safety,

reliability, efficiency, or maintainability without increasing operational risk.

• Maintain accurate logs, reports, permits, inspection records, maintenance

history, and other records required by ABM, the client, and applicable

regulations. Support internal and client audits and close assigned findings on

time.

Critical Systems Knowledge

The successful candidate should understand how critical electrical and

mechanical systems work together and how maintenance or switching on one system

can affect the broader facility. Relevant equipment and tools may include:

• Electrical distribution equipment such as utility service, switchgear,

transformers, generators, UPS systems, batteries, automatic or static transfer

switches, PDUs, RPPs, and branch power distribution.

• Mechanical and cooling equipment such as chillers, pumps, cooling towers,

air-handling equipment, CRAC or CRAH units, ventilation, and associated

controls.

• Building automation, building management, electrical power monitoring, data

center infrastructure management, fire detection and suppression, and

life-safety systems.

• Electrical one-line diagrams, mechanical schematics, control drawings,

sequence-of-operations documents, maintenance procedures, and equipment manuals.

QUALIFICATIONS

Required Qualifications

• Technical education or at least three years of equivalent experience in

critical operations, electrical or mechanical systems, high-performance

manufacturing, relevant military operations, or another comparable environment.

• At least three years of experience in a position demonstrating leadership

among peers. Experience as a lead technician, shift lead, chief engineer, or

supervisor is relevant.

• Working knowledge of mission critical electrical and mechanical infrastructure

and the operational risks associated with maintenance, alarms, switching, and

equipment failure.

• Experience using a computerized maintenance management system to plan, track,

document, and close maintenance work.

• Working knowledge of purchasing, subcontractor coordination, and vendor

management.

• Strong written and verbal communication skills, including the ability to

explain technical conditions, risk, and next steps to technicians, managers, and

clients.

• Ability to organize competing priorities, maintain accurate records, and make

sound decisions during time-sensitive events.

Preferred Qualifications

• Experience in a data center, semiconductor facility, healthcare facility,

utility operation, telecommunications site, high-performance manufacturing

plant, or another 24x7 critical environment.

• Experience supervising or developing technicians in electrical, mechanical,

controls, or critical facilities operations.

• Experience with MOP, SOP, and EOP development; change control; incident

management; root-cause analysis; corrective actions; drills; audits; or

operational-readiness testing.

• Knowledge of lockout tagout, electrical safe-work practices, arc-flash

hazards, OSHA requirements, and NFPA 70E principles appropriate to the work

being directed.

• Relevant technical, trade, military, safety, or critical-facilities

certifications.

Schedule and Physical Requirements

• This role supports a continuously operating facility. The regular schedule is

determined by account needs, and availability may be required for planned

maintenance, emergencies, or other after-hours events.

• Work may require prolonged sitting or standing and lifting or moving objects

weighing 50 pounds or more.

• The employee must be able to work safely in and access the facility areas

required to perform the role, with or without reasonable accommodation.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility,

engineering, and infrastructure solutions. Every day, our over 100,000 team

members deliver essential services that make spaces cleaner, safer, and

efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate,

aviation, education, mission critical, and manufacturing and distribution. With

over $8 billion in annual revenue and a blue-chip client base, ABM delivers

innovative technologies and sustainable solutions that enhance facilities and

empower clients to achieve their goals. Committed to creating smarter, more

connected spaces, ABM is investing in the future to meet evolving challenges and

build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate

on the basis of any trait or characteristic protected by applicable federal,

state, or local law, including disability and protected veteran status. ABM is

committed to working with and providing reasonable accommodation to individuals

with disabilities. If you have a disability and need assistance in completing

the employment application, please call 888-328-8606. We will provide you with

assistance and make a determination on your request for reasonable accommodation

on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program.

E-Verify is an internet-based system used to electronically confirm employment

eligibility.

ABM is a military-friendly company proudly employing thousands of men and women

who have served in the U.S. military. With ABM, you’ll have access to a

world-class training program and ample opportunities to use the skills you

developed while serving our country.  Whether you’re looking for a frontline or

professional position, you can find post-military career opportunities across

ABM.

ABM directs all applicants to apply at www.abm.com/careers

[https://www.abm.com/careers]. ABM does not accept unsolicited resumes or

submissions outside of this portal. Applicants should submit their

application by clicking Apply Now.

For more information, visit www.abm.com [https://www.abm.com/]