Vice President, Data Center Operations
Salary
$243k–$451k/ annually
Application completed on ABM US
About This Role
The Vice President, Data Centers will serve as a key executive leader
responsible for driving growth, operational excellence, financial performance,
and consistent execution across ABM's Data Centers business in the United
States.
This leader will provide strategic and operational direction to division,
branch, department, and functional leaders to ensure the business delivers
high-quality services, projects, and solutions safely, efficiently, profitably,
and to clients' satisfaction. The Vice President will work closely with
operations, sales, estimating, finance, human resources, safety, and executive
leadership to align resources, standardize operating practices, and execute the
go-to-market strategy for ABM's Data Centers platform.
The Vice President will have overall responsibility for revenue growth,
profitability, operational performance, client relationships, service delivery,
and leadership development across the Data Centers segment. This role is
accountable for scaling the business nationally, building sustainable operating
models, enhancing organizational capability, and strengthening ABM's position as
a trusted partner to mission-critical data center clients.
The ideal candidate will bring a unique combination of technical and operational
credibility coupled with strong commercial acumen, demonstrating a proven
ability to scale national businesses, drive profitable growth, and cultivate
strategic client relationships.
Compensation: $242,900 - $451,100
The pay listed is the salary range for this position. Any specific offer will
vary based on the successful applicant’s education, experience, skills,
abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s
benefits, visit ABM Employee Benefits | Staff & Management
[https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf]
RESPONSIBILITIES
Essential Functions
* Accountable for the financial performance, revenue growth, profitability, and
operational results of ABM’s Data Centers business.
* Lead division, branch, department, and operations leaders to drive consistent
execution across all data center operations.
* Develop, own, and execute the core services go-to-market strategy for the
Data Centers segment.
* Establish operating policies, procedures, standards, and governance models
that align with organizational goals and client expectations.
* Partner with operations management to ensure project management, field
personnel, technical resources, and support teams are aligned to deliver
quality projects and services on time, within budget, and to clients’
satisfaction.
* Oversee the budget and forecasting process to support accurate projections
based on the latest operational, financial, and market information.
* Present monthly, quarterly, and year-end business reviews, including
performance against revenue, margin, cash, safety, client, and strategic
initiative goals.
* Track and report on strategic initiatives, key performance metrics, operating
risks, and business improvement opportunities.
* Directly support job analysis, labor planning, and sustainable staffing
models to ensure consistent profitability, service quality, and operational
scalability.
* Lead the project and service contract review process for data center
engagements of various size and complexity to ensure compliance with
operating policies, risk expectations, and margin requirements.
* Collaborate with sales, business development, estimating, engineering,
finance, and operations experts to ensure accuracy, profitability, and
competitive advantage during the bidding, solutioning, and contracting
stages.
* Drive recruitment, hiring, development, and retention of key operations
personnel in partnership with branch leadership, Talent Acquisition, and
Human Resources.
* Identify and develop leaders within the organization to support future
growth, succession planning, and organizational continuity.
* Ensure branch and operations teams are effectively billing contracts and
projects, managing working capital, and driving monthly cash collection
strategies.
* Build and maintain relationships with key external and internal stakeholders,
including strategic clients, executive sponsors, vendors, partners, and
cross-functional ABM leaders.
* Serve as a senior company liaison with customer representatives as needed,
particularly for strategic accounts, large engagements, escalations, and
executive-level relationship management.
* Drive a strong safety culture and ensure compliance with required safety
programs, activities, policies, and performance expectations.
* Provide regular updates to executive leadership, including the President and
finance leadership, regarding the status of large projects, service delivery,
operating performance, client satisfaction, risks, schedule delays,
installation challenges, scope changes, and other material business matters.
* Support and promote new company initiatives, process improvements, technology
adoption, operational standardization, and continuous improvement across the
segment.
* Drive operational efficiency and continuous improvement across all aspects of
the Data Centers business.
* Perform other duties and responsibilities as assigned.
QUALIFICATIONS
* Bachelor’s degree from a four-year college or technical school preferred;
equivalent senior leadership experience may be considered.
* Minimum of 12 years of experience with P&L ownership.
* Minimum of 12 years of project management, service management, operations
leadership, facilities services, engineering, mechanical, electrical,
construction, energy, technical services, or related mission-critical
infrastructure experience.
* Data center, mission-critical facilities, critical environments,
mechanical/electrical infrastructure, or technical services experience
strongly preferred.
* Minimum of 5 years of client-facing sales, account management, executive
relationship management, or revenue growth responsibility.
* Minimum of 5 years managing a multimillion-dollar labor budget.
* Demonstrated ability to lead large, geographically dispersed teams with
multiple direct and indirect reports.
* Proven experience managing complex operations, large-scale service delivery,
project execution, financial performance, and client relationships.
* Strong understanding of budgeting, forecasting, job costing, labor planning,
margin management, cash collection, and operational performance metrics.
* Ability to present effectively at the highest executive levels of the company
and with senior client stakeholders.
* Ability to lead change at scale, drive accountability, and implement
standardized operating practices across a national organization.
* Strong working knowledge of Microsoft Office products, including Word, Excel,
Outlook, and PowerPoint; experience with Microsoft Project or other project
management tools preferred.
* Excellent communication, leadership, problem-solving, financial, and
organizational skills.
* Commitment to safety, operational discipline, client satisfaction, and
continuous improvement.
Preferred Experience
* Experience leading operations for data centers, mission-critical
environments, technical facilities services, integrated facility services,
construction, mechanical/electrical services, or energy infrastructure.
* Experience supporting hyperscale, colocation, enterprise, or critical
infrastructure clients.
* Experience scaling a national business segment, launching new service
offerings, or developing go-to-market strategies.
* Experience partnering with sales and estimating teams on complex commercial
proposals, master service agreements, construction scopes, recurring
services, and bundled solutions.
* Familiarity with data center operations, uptime expectations, safety
requirements, commissioning, preventive maintenance, facility operations, and
critical systems support.
Key Leadership Attributes
* Strategic business leader with strong operational discipline.
* Financially accountable and results-oriented.
* Client-focused and relationship-driven.
* Capable of building scalable teams, processes, and operating models.
* Strong communicator who can influence across executive, field, client, and
functional teams.
* Committed to safety, quality, accountability, and continuous improvement.
* Comfortable leading through complexity, change, growth, and ambiguity.
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility,
engineering, and infrastructure solutions. Every day, our over 100,000 team
members deliver essential services that make spaces cleaner, safer, and
efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate,
aviation, education, mission critical, and manufacturing and distribution. With
over $8 billion in annual revenue and a blue-chip client base, ABM delivers
innovative technologies and sustainable solutions that enhance facilities and
empower clients to achieve their goals. Committed to creating smarter, more
connected spaces, ABM is investing in the future to meet evolving challenges and
build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate
on the basis of any trait or characteristic protected by applicable federal,
state, or local law, including disability and protected veteran status. ABM is
committed to working with and providing reasonable accommodation to individuals
with disabilities. If you have a disability and need assistance in completing
the employment application, please call 888-328-8606. We will provide you with
assistance and make a determination on your request for reasonable accommodation
on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program.
E-Verify is an internet-based system used to electronically confirm employment
eligibility.
ABM is a military-friendly company proudly employing thousands of men and women
who have served in the U.S. military. With ABM, you’ll have access to a
world-class training program and ample opportunities to use the skills you
developed while serving our country. Whether you’re looking for a frontline or
professional position, you can find post-military career opportunities across
ABM.
ABM directs all applicants to apply at www.abm.com/careers
[https://www.abm.com/careers]. ABM does not accept unsolicited resumes or
submissions outside of this portal. Applicants should submit their
application by clicking Apply Now.
For more information, visit www.abm.com [https://www.abm.com/]
