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  7. Vice President, Data Center Operations
AB

Vice President, Data Center Operations

ABM US·Cumming, Georgia
Full-time

Salary

$243k–$451k/ annually

Posted 1 weeks ago

Application completed on ABM US

About This Role

The Vice President, Data Centers will serve as a key executive leader

responsible for driving growth, operational excellence, financial performance,

and consistent execution across ABM's Data Centers business in the United

States.

This leader will provide strategic and operational direction to division,

branch, department, and functional leaders to ensure the business delivers

high-quality services, projects, and solutions safely, efficiently, profitably,

and to clients' satisfaction. The Vice President will work closely with

operations, sales, estimating, finance, human resources, safety, and executive

leadership to align resources, standardize operating practices, and execute the

go-to-market strategy for ABM's Data Centers platform.

The Vice President will have overall responsibility for revenue growth,

profitability, operational performance, client relationships, service delivery,

and leadership development across the Data Centers segment. This role is

accountable for scaling the business nationally, building sustainable operating

models, enhancing organizational capability, and strengthening ABM's position as

a trusted partner to mission-critical data center clients.

The ideal candidate will bring a unique combination of technical and operational

credibility coupled with strong commercial acumen, demonstrating a proven

ability to scale national businesses, drive profitable growth, and cultivate

strategic client relationships.

 

Compensation: $242,900 - $451,100

The pay listed is the salary range for this position. Any specific offer will

vary based on the successful applicant’s education, experience, skills,

abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

 

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s

benefits, visit ABM Employee Benefits | Staff & Management

[https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf]

 

RESPONSIBILITIES

Essential Functions

* Accountable for the financial performance, revenue growth, profitability, and

operational results of ABM’s Data Centers business.

* Lead division, branch, department, and operations leaders to drive consistent

execution across all data center operations.

* Develop, own, and execute the core services go-to-market strategy for the

Data Centers segment.

* Establish operating policies, procedures, standards, and governance models

that align with organizational goals and client expectations.

* Partner with operations management to ensure project management, field

personnel, technical resources, and support teams are aligned to deliver

quality projects and services on time, within budget, and to clients’

satisfaction.

* Oversee the budget and forecasting process to support accurate projections

based on the latest operational, financial, and market information.

* Present monthly, quarterly, and year-end business reviews, including

performance against revenue, margin, cash, safety, client, and strategic

initiative goals.

* Track and report on strategic initiatives, key performance metrics, operating

risks, and business improvement opportunities.

* Directly support job analysis, labor planning, and sustainable staffing

models to ensure consistent profitability, service quality, and operational

scalability.

* Lead the project and service contract review process for data center

engagements of various size and complexity to ensure compliance with

operating policies, risk expectations, and margin requirements.

* Collaborate with sales, business development, estimating, engineering,

finance, and operations experts to ensure accuracy, profitability, and

competitive advantage during the bidding, solutioning, and contracting

stages.

* Drive recruitment, hiring, development, and retention of key operations

personnel in partnership with branch leadership, Talent Acquisition, and

Human Resources.

* Identify and develop leaders within the organization to support future

growth, succession planning, and organizational continuity.

* Ensure branch and operations teams are effectively billing contracts and

projects, managing working capital, and driving monthly cash collection

strategies.

* Build and maintain relationships with key external and internal stakeholders,

including strategic clients, executive sponsors, vendors, partners, and

cross-functional ABM leaders.

* Serve as a senior company liaison with customer representatives as needed,

particularly for strategic accounts, large engagements, escalations, and

executive-level relationship management.

* Drive a strong safety culture and ensure compliance with required safety

programs, activities, policies, and performance expectations.

* Provide regular updates to executive leadership, including the President and

finance leadership, regarding the status of large projects, service delivery,

operating performance, client satisfaction, risks, schedule delays,

installation challenges, scope changes, and other material business matters.

* Support and promote new company initiatives, process improvements, technology

adoption, operational standardization, and continuous improvement across the

segment.

* Drive operational efficiency and continuous improvement across all aspects of

the Data Centers business.

* Perform other duties and responsibilities as assigned.

QUALIFICATIONS

* Bachelor’s degree from a four-year college or technical school preferred;

equivalent senior leadership experience may be considered.

* Minimum of 12 years of experience with P&L ownership.

* Minimum of 12 years of project management, service management, operations

leadership, facilities services, engineering, mechanical, electrical,

construction, energy, technical services, or related mission-critical

infrastructure experience.

* Data center, mission-critical facilities, critical environments,

mechanical/electrical infrastructure, or technical services experience

strongly preferred.

* Minimum of 5 years of client-facing sales, account management, executive

relationship management, or revenue growth responsibility.

* Minimum of 5 years managing a multimillion-dollar labor budget.

* Demonstrated ability to lead large, geographically dispersed teams with

multiple direct and indirect reports.

* Proven experience managing complex operations, large-scale service delivery,

project execution, financial performance, and client relationships.

* Strong understanding of budgeting, forecasting, job costing, labor planning,

margin management, cash collection, and operational performance metrics.

* Ability to present effectively at the highest executive levels of the company

and with senior client stakeholders.

* Ability to lead change at scale, drive accountability, and implement

standardized operating practices across a national organization.

* Strong working knowledge of Microsoft Office products, including Word, Excel,

Outlook, and PowerPoint; experience with Microsoft Project or other project

management tools preferred.

* Excellent communication, leadership, problem-solving, financial, and

organizational skills.

* Commitment to safety, operational discipline, client satisfaction, and

continuous improvement.

Preferred Experience

* Experience leading operations for data centers, mission-critical

environments, technical facilities services, integrated facility services,

construction, mechanical/electrical services, or energy infrastructure.

* Experience supporting hyperscale, colocation, enterprise, or critical

infrastructure clients.

* Experience scaling a national business segment, launching new service

offerings, or developing go-to-market strategies.

* Experience partnering with sales and estimating teams on complex commercial

proposals, master service agreements, construction scopes, recurring

services, and bundled solutions.

* Familiarity with data center operations, uptime expectations, safety

requirements, commissioning, preventive maintenance, facility operations, and

critical systems support.

Key Leadership Attributes

* Strategic business leader with strong operational discipline.

* Financially accountable and results-oriented.

* Client-focused and relationship-driven.

* Capable of building scalable teams, processes, and operating models.

* Strong communicator who can influence across executive, field, client, and

functional teams.

* Committed to safety, quality, accountability, and continuous improvement.

* Comfortable leading through complexity, change, growth, and ambiguity.

 

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility,

engineering, and infrastructure solutions. Every day, our over 100,000 team

members deliver essential services that make spaces cleaner, safer, and

efficient, enhancing the overall occupant experience.

 

ABM serves a wide range of market sectors including commercial real estate,

aviation, education, mission critical, and manufacturing and distribution. With

over $8 billion in annual revenue and a blue-chip client base, ABM delivers

innovative technologies and sustainable solutions that enhance facilities and

empower clients to achieve their goals. Committed to creating smarter, more

connected spaces, ABM is investing in the future to meet evolving challenges and

build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate

on the basis of any trait or characteristic protected by applicable federal,

state, or local law, including disability and protected veteran status. ABM is

committed to working with and providing reasonable accommodation to individuals

with disabilities. If you have a disability and need assistance in completing

the employment application, please call 888-328-8606. We will provide you with

assistance and make a determination on your request for reasonable accommodation

on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program.

E-Verify is an internet-based system used to electronically confirm employment

eligibility.

ABM is a military-friendly company proudly employing thousands of men and women

who have served in the U.S. military. With ABM, you’ll have access to a

world-class training program and ample opportunities to use the skills you

developed while serving our country.  Whether you’re looking for a frontline or

professional position, you can find post-military career opportunities across

ABM.

ABM directs all applicants to apply at www.abm.com/careers

[https://www.abm.com/careers]. ABM does not accept unsolicited resumes or

submissions outside of this portal. Applicants should submit their

application by clicking Apply Now.

 

For more information, visit www.abm.com [https://www.abm.com/]

Required Skills

P&L managementStrategic planningOperational excellenceData center operationsFinancial performanceProject managementLeadership developmentClient relationship managementBusiness developmentBudgetingForecastingSafety complianceTeam leadershipChange managementContract managementMission-critical infrastructure

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About the Employer

AB

ABM US

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Location
Cumming, Georgia
Employment
Full-time
Category
Operations Management
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