Senior Manager, Data Center Operations
AkamaiCambridge, MassachusettsRemote OK
Full-time
Salary
$132k–$238k/ annually
Free account to apply · application completed on Akamai
Salary
$132k–$238k/ annually
Free account to apply · application completed on Akamai
Would you like the opportunity to work in a high-impact role directly
contributing to Akamai's growth?
Do you enjoy building hardware platforms at global scale?
Join our Network Infrastructure Team!
Our Network Infrastructure team owns the rapid deployment and reliable
maintenance of the critical hardware and network systems that provide the
technical underpinnings for all of Akamai's products. Our team ensures
consistent availability and performance for our customers.
Partner with the best
This role will be responsible for building a new, US-based organization within
Infrastructure focused on driving operational excellence in the activities that
occur in our hyperscale pods in wholesale colocation facilities. You will also
be responsible for the rapid physical deployment of new equipment and
maintaining all equipment within our stated SLAs.
As a Senior Manager, Data Center Operations, you will be responsible for:
* Managing a team of employees that supervises the activities of our Field
Technician contractors in hyperscale pods across the United States
* Building relationships with third-party system integrators (SIs) used for
deployment and maintenance activities as well as overrseeing the work
* Building relationships with large-scale data center providers for new
deployments and on-going operations
* Conducting inventory control on local spare parts, including RMA coordination
for defective parts
* Coordinating with Compliance team on access list management for assigned data
centers
* Maintaining 24x7 staffing and escalation path to address network incidents
and SLA adherence
* Evaluating and adapt our training curriculum to the specific needs of
hyperscale pods
* Coordinating the staffing of Field Technicians at our hyperscale pods
Do what you love
To be successful in this role you will:
* Have 10 years relevant experience and a Bachelor's degree in Engineering,
Management Information Systems, another related field or its equivalent
experience
* Have extensive experience working with data center vendors and the data
center environment
* Have a track record of solid employee development and engagement
* Possess a drive for process improvement
* Have experience guiding teams through process changes and realignments
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your
favorite series, or managing your savings, we're the engine behind the scenes.
We provide the world's most distributed platform from Cloud to Edge to help the
giants of the digital world work faster and stay more secure, making the
internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's
most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because
behind every great digital experience is a massive hidden challenge. And we're
the ones who solve it. When millions of people hit play or pay, Akamai ensures
it just works.
Benefits at Akamai: We support your health, well-being, finances, and life
beyond work. See our benefits.
[https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits]
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing
employees with an exceptional workplace experience. It's not about telling
employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home,
in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
[https://app.role-mapper.com/images/twitter.png]https://twitter.com/Akamai?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
[https://app.role-mapper.com/images/facebook.png]https://www.facebook.com/akamaicareers/
[https://app.role-mapper.com/images/linkedin.png]https://www.linkedin.com/company/akamai-technologies/
[https://app.role-mapper.com/images/instagram.png]https://www.instagram.com/akamaicareers/
[https://app.role-mapper.com/images/blog.png]https://www.akamai.com/blog?
[https://assets.role-mapper.com/images/youtube_new.png]https://www.youtube.com/playlist?list=PLYo5nh8xQFpnnPl17sQRURR9ugKL-KMRO
Compensation
Akamai is committed to fair and equitable compensation practices. For US based
candidates only - the base salary for this position ranges from $132,100 -
$237,900/year; a candidate’s salary is determined by various factors including,
but not limited to, relevant work experience, skills, certifications and
location. Compensation for candidates outside the US will vary. The compensation
package may also include incentive compensation opportunities in the form of
annual bonus or incentives, equity awards and an Employee Stock Purchase Plan
(ESPP). Akamai provides industry-leading benefits including healthcare, 401K
savings plan, company holidays, vacation (in the form of PTO), sick time, family
friendly benefits including parental leave and an employee assistance program
including a focus on mental and financial wellness; Eligibility requirements
apply.
Linesight · Sydney, New South Wales
Microsoft · Atlanta, Georgia
$128k–$253k / annually
Turner & Townsend · Washington, District of Columbia
$145k–$170k / annually