About This Role

Application deadline: Applications will be accepted on an ongoing basis

The Infrastructure Operations team is looking for cleared Data Center

Technicians to join our expanding Infrastructure Operations team. Data Center

Technicians are the primary resolver and troubleshoot and solve a range of

datacenter infrastructure issues including, but not limited to: hardware, fiber,

networking, and related problems.

If you like to use IT principles like computer architecture and the OSI model

(Open Systems Interconnection Model) and apply them to finding solutions to

problems, we’d like to meet you. Your work will help to maintain one of the

world's largest information system infrastructures.

This position requires that the candidate selected be a US citizen and obtain

and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities

You will be required to engage in physical data center activities with or

without reasonable accommodation. This includes all tasks associated with

planning and tracking capacity, rack deployment, rack cabling, hardware and

software troubleshooting, and rack decommissioning. These activities include the

following:

- Lifting and moving material up to 49 pounds each

- Working in cramped and/or elevated locations

- Bending, lifting, stretching, and reaching

- Standing and walking for up to 8+ hours a day

- Ascending and descending ladders, stairs, and gangways safely and without

limitation

- Work in a noisy environment

- Work shifts longer than 8 hours to support 24/7 operations (covering both

night and day shifts).

A day in the life

Our Data Center Technician professionals, who have industry-leading technical

abilities and demonstrate a breadth of knowledge:

- Take ownership of technical issues brought by their customer base, engaging

other teams when needed to drive resolution

- Show a strong aptitude for troubleshooting and problem solving

- Solve problems at their root and step back to understand the broader context

- Maintain service level agreements through the implementation of proactive

issue detection and reporting

- Are biased to act in the absence of direction or support

- Improve effectiveness through process innovation

- This position will fill an opening at one of multiple separate sites. This

position may shift work that will include days/nights/weekends/holidays.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us

to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - High school or equivalent diploma, or A+

or CND (Certified Network Defender) or Network+ or Security+ Preferred

Qualifications: - Bachelor's degree in an IT-related field or equivalent

professional or military experience

- Hands-on experience with one or more of the follow hardware platforms (e.g.

Dell, HP) is a plus.

- Networking experience with CCNA and/or Network+ certifications is a plus.

- Previous experience working in a Data Center environment (racking & stacking

gear, cable management, hot & cold aisle containment).

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be

based on factors including experience, qualifications, and location. Starting

Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice

Line, 401(k) matching. Learn more about our benefits at

https://hiring.amazon.com/why-amazon/benefits

[https://hiring.amazon.com/why-amazon/benefits].

USA, CO, Aurora - 33.36 - 58.41 USD hourly