About This Role

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

- Act as the primary escalation point for all facilities-related issues. Oversee

operation and management of routine and emergency services on a variety of

critical systems such as: switchgear, generators, UPS systems, power

distribution equipment, chillers, cooling towers, computer room air handlers,

building monitoring systems, etc.

- Perform root cause analysis of equipment failures, and troubleshooting of

facility within internal Service Level Agreements (SLA).

- Provide training and guidance to Engineering Operations Technicians and

responsible for working with Facility Manager (FM) to set team culture.

- Create and deploy new standard practices for Engineering Operations

Technicians, Chief Engineers, and vendor support teams

- May assist in the build out of new facilities and assist in projects to

increase current facility efficiency

- Working outside of normal business hours for routine maintenance as required,

including responding to out-of-hours emergency calls.

- Communicate complex technical information to a non-technical audience.

- Work with IT managers and other business leaders to coordinate projects,

manage capacity, and optimize plant safety, performance, reliability and

efficiency

- Ensure all safety procedures are adhered to by vendor and Amazon staff

- Establish building performance benchmarks, conduct analyses, and prepare

reports on all aspects of the critical facility operations and maintenance.

- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to

perform day to day tasks

Physical Requirements:

- Willingness and demonstrated ability to work in the following physical

conditions with reasonable accommodations:

- Regularly lift and/or move up to 39 pounds independently

- Participate in group lifts for 40+ pounds

- Maintain balance and perform construction tasks while on a ladder

- Regularly walk, use hands and fingers, handle or feel, reach with hands and

arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above

shoulders, grasp, carry, push and pull objects into position

- Work in an environment requiring provided ear protection

A day in the life

This role acts as Amazon’s front line when it comes to hands-on electrical and

mechanical equipment troubleshooting. They maintain, operate, and troubleshoot

mission-critical data center facility equipment including electrical support

equipment that supports servers that must maintain better than 99.999% uptime.

Equipment will include but is not limited to stand-by diesel generators and

related fuel systems, 3 phase electrical systems such as switchgear, UPS units,

PDUs, and wet cell batteries and associated systems. Mechanical equipment

includes CRAHU units, centrifugal chillers, cooling towers, water systems, air

handlers and associated systems, pumps, and motors. Additional support equipment

is included in the scope of the role which includes fire/life safety equipment,

building automation systems, and general facilities equipment.

The CE directs, trains and supports technicians in their role of providing

hands-on electrical and mechanical equipment troubleshooting and operations.

Implementation and execution of site/equipment-specific training exercises is

also expected. They manage projects from conception to completion. These

projects involve independent work as well as collaboration with external support

groups including engineering, automation, processing, and finance in both local

and global settings. The CE will be tasked with creating and delivering on key

milestones, obtaining and tracking quotes for all necessary costs, and

documenting project results for future implementation at other facilities.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored

affinity groups promote inclusion and empower our people to take pride in what

makes us unique. Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and

passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - 3+ years of electrical and mechanical

facilities maintenance experience

- 3+ years of data center or mission critical facilities (example: hospital,

military facility, public safety facility, etc.) experience

- Technical (Military/Trade School) training or degree in a relevant field (for

example: electrical, mechanical). Preferred Qualifications: - 4+ years of data

center engineering or operations experience

- Associate's degree, or Bachelor's degree

- Experience leading and managing a team

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, OR, Boardman - 96,000.00 - 166,300.00 USD annually

About This Role