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Join our dynamic Data Center Engineering Operations Team and become a critical
architect of the infrastructure that powers global cloud computing. You'll play
a pivotal role in maintaining the heartbeat of Amazon Web Services' physical
infrastructure, ensuring seamless operations that support millions of customers
worldwide.
The Data Center Chief Engineer (CE) is responsible for ensuring that all
electrical, mechanical, and fire/life safety equipment within the data center is
operating at peak efficiency. This involves planned preventative maintenance of
equipment, daily corrective work, and emergency response. The CE serves as an
expert technical resource interacting with onsite Engineering Operations
Technicians (EOT) and any third-party vendors. They are expected to be a
singular focal point for all facility operations within a given data center and
to support AWS.
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other
non-immigrant visas, for this role.
NOTE: Relocation assistance will be provided to eligible candidates who relocate
for this position.
Key job responsibilities
· Act as the primary escalation point for all facilities-related issues. Oversee
operation and management of routine and emergency services on a variety of
critical systems such as switchgear, generators, UPS systems, power distribution
equipment, chillers, cooling towers, computer room air handlers, building
monitoring systems, etc.
· Perform root cause analysis of equipment failures and troubleshooting of
facility within internal Service Level Agreements (SLA).
· Provide training and guidance to Engineering Operations Technicians and are
responsible for working with Facility Manager (FM) to set team culture.
· Create and deploy new standard practices for Engineering Operations
Technicians, Chief Engineers, and vendor support teams
· May assist in the building out of new facilities and assist in projects to
increase current facility efficiency
· Working outside of normal business hours for routine maintenance as required,
including responding to out-of-hours emergency calls.
· Communicate complex technical information to a non-technical audience.
· Work with IT managers and other business leaders to coordinate projects,
manage capacity, and optimize plant safety, performance, reliability and
efficiency
· Ensure all safety procedures are adhered to by vendor and Amazon staff
· Establish building performance benchmarks, conduct analyses, and prepare
reports on all aspects of the critical facility of operations and maintenance.
· Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to
perform day-to-day tasks
Physical Requirements:
· Willingness and demonstrated ability to work in the following physical
conditions with reasonable accommodation:
· Regularly lift and/or move up to 39 pounds independently
· Participate in group lifts for 40+ pounds
· Maintain balance and perform construction tasks while on a ladder
· Regularly walk, use hands and fingers, handle or feel, reach with hands and
arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above
shoulders, grasp, carry, push and pull objects into position
· Work in an environment requiring provided ear protection
Essential Requirements:
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods
or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of
assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50
miles) to active data center sites as required by business needs.
Basic Qualifications: - 3+ years of electrical and mechanical facilities
maintenance, or 3+ years of electrical facilities maintenance and 2+ years of
mechanical facilities maintenance experience
- Experience reading and writing procedures, technical documents, and
engineering drawings
- 3+ years of Microsoft Office products and applications experience Preferred
Qualifications: - Experience in data center engineering or operations
- Experience in construction or project management
- Experience leading technical teams through daily operations and maintenance
evolutions
- Can work in an environment that involves walking, stooping, bending, and
climbing to access equipment
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.