Data Center Controls Tech, Controls Deployment Service

As a member of the Global Controls Team, you will collaborate with highly

motivated operators, engineers and technicians in the data center industry to

maintain and optimize critical infrastructure systems. You will be responsible

for troubleshooting and maintaining the Building Management System (BMS) and

Electrical Power Monitoring System (EPMS) while developing new processes and

standards that drive innovation in the controls space.

AWS data centers utilize sophisticated industrial control systems to

automatically operate mechanical equipment, maintaining optimal temperature and

pressure conditions throughout the facilities. These systems integrate and

monitor multiple critical components, including generators, uninterruptible

power sources, diesel generators, electrical switchgear, power distribution

units, variable frequency drives, automatic and static transfer switches,

air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers,

Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial

control system infrastructure, the BMS serves as the primary control platform

for all mechanical systems within the data center, while the EPMS functions as

the primary monitoring platform for all electrical systems. This position offers

the opportunity to work with cutting-edge technology in mission-critical

environments while contributing to the reliability and efficiency of AWS's

global infrastructure.

Amazon does not sponsor for immigration, including for H-1B, TN, and other

non-immigrant visas, for this role.

Key job responsibilities

Primarily work in and support multiple data centers by deploying, servicing, and

upgrading BMS and EPMS systems.

Mentor and train Facilities team members on the operation and control of BMS and

EPMS systems.

Manage small to medium-sized projects and programs.

Perform point-to-point checkouts between field devices and controllers.

Perform first-line diagnostics, troubleshooting, and maintenance of programming

code and hardware associated with BMS and EPMS in data centers.

Execute provisioning processes for servers, controllers, industrial PCs, and

network configurations, including communication testing between third-party

devices and controllers or servers.

Install, replace, configure, and calibrate sensors.

Read and interpret electrical schematics and control panel drawings with a basic

understanding of closed-loop controls, field sensor scaling, and functions

typically performed by industrial controllers.

Supervise low-voltage electrical contractors performing wiring and installation

of field devices in compliance with AWS requirements.

Provide commissioning and systems-level testing support.

Create red-lined drawings and documentation of systems.

Follow change management processes to generate work requests and methods of

procedures.

Participate in factory witness tests at vendor or panel builder facilities.

Perform root cause analysis during testing and commissioning.

Ensure personnel on site utilize proper safety methodology.

Perform service activities including monitoring and reviewing ticketing systems,

conducting root cause analysis, and prioritizing tasks.

Actively manage service agreements including vendor labor scheduling, quality

assurance, and financial invoice review.

Participate in material handling tasks such as lifting, carrying, or moving up

to 50 lbs of equipment, and utilize OSHA-standard safety equipment including

limited weight-bearing work platforms, ladders, step stools, and personal

protective equipment (PPE) such as safety harnesses.

Perform other tasks as assigned by manager.

A day in the life

As a Data Center Controls Technician, your primary customers are Data Center

Engineering Operations (DCEO), who rely on you to keep Building Management

Systems (BMS) and Electrical Power Monitoring Systems (EPMS) healthy and

operational. On a given day, you are the boots on the ground solving problems

that directly impact data center availability. You might diagnose a controller

communication loss, calibrate instruments feeding inaccurate data to operators,

or supervise vendors performing quarterly maintenance. For new builds, you

perform point to point testing and support commissioning alongside construction

teams. Your internal stakeholders include your Controls Engineer, Controls

Manager, partner teams (Field Engineering, Critical Project Implementation,

DCEO), and the vendors you oversee.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)

conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - High school or equivalent diploma

- Associate’s degree, trade school certification, or other certified training in

a related technical field with 4+ years of relevant industrial Controls or HVAC

controls experience, OR 6+ years of relevant industrial or HVAC controls

experience in lieu of a degree.

- Basic understanding of Industrial controls system, knowledge of meters,

devices, sensors, relays and troubleshooting utilizing standard hand tools,

digital metering, or calibration/diagnostic equipment in a data center,

hospitals, large commercial complex, water, power, oil & gas or similar

industries.

- 3+ years of experience working with low voltage controls, wiring, networking

signals, electrical and mechanical systems, computers and operating systems.

- Ability to work non-standard hours and differing work rotations/shifts and

overtime as required. Preferred Qualifications: - Associate's degree in related

field

- International Society of Automation (ISA) Certified Controls System Technician

(CCST) Level I or higher certification.

- Experience using common communication protocols (MQTT, BACnet, and/or MODBUS).

- 5+ years of experience in controls/automation, construction or related field

in a technical environment.

- Demonstrated understanding of engineering documentation, electrical and

mechanical diagrams, and standard operating procedures.

- Experience in data centers or mission critical environment

- Fundamental knowledge of network design and layout as well as low voltage

(copper/ fiber) cabling.

- Prior AWS/Amazon experience

- 4+ Yr. Military Service

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, IN, Hobart - 86,200.00 - 150,800.00 USD annually