Data Center Engineering Operations Engineer, HYD-Infinity - DCEO

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Amazon is expanding the Data Center management team in India. This position

serves as the primary operational resource to support ADSIPL within its owned

and operated Data Centers in India. This position will provide a central point

of ownership and accountability for the overall ‘hands-on’ management of the

Mechanical, Electrical (M&E) and across ADSIPL’s portfolio of Data Centers in

India. This position will be responsible for the overall operation and

maintenance of the critical infrastructure supporting IT operations within the

Indian Data Center space. It will also include event management, incident

management, problem management, change management, and cost/contract management.

In addition, this will include the relationship management with the landlords,

critical facility vendors, Data Center Construction team, Data Center Operations

team, Technical Program Managers, Security team, and Logistics team in India.

The position will require 24x7 on-call, scheduled weekend work support and

rotational shift. The location for this job to be discussed, as there may be

opportunities in several India locations.

Key job responsibilities

Following are the primary responsibilities (but not limited to) of Data Center

Engineering Operations (DCEO) Engineer:

Operations and Maintenance:

· Ownership of all Data Center changes/events/incidents/problems from beginning

to end as well as overseeing the completion of post-mortems, root cause analysis

and follow-up resolution actions.

· Responsible for ensuring maintenance/ repairs of site-critical facility

infrastructure or a Data Center are planned and executed to the best interest of

the business.

· Responsible for Asset and Inventory management.

· Develop and maintain method statements, standard operating procedures,

emergency response procedures, preventive maintenance programs, and all

technical documentation.

· Ensure standardization and consistency with best-in-class operating practices.

(Technical Writing Skills and Automation)

· Develop a complete, deep knowledge of the design intent, operational

alternatives and contingency plans related to all Data Center systems.

· Manage the engineering aspects of the Data Centers related to financial and

cost control, code and regulatory compliance, personnel management, staff

training and development

· Health & Safety, local statutory requirements, environmental and energy

management.

· Develop and deliver the regular engineering reports and ensure adherence to

contracted deliverables including SLA’s and KPI’s.

· Communicate operating philosophies, technical information, objectives and

expectations to Amazon personnel and to the vendor critical facilities

management teams.

· Providing hands on facility support where required (e.g. installation of new

equipment, decommissioning of equipment, replacement of faulty equipment,

internal audits…etc.)

· Oversee technical compliance auditing and the effective and timely close out

of corrective action plans. Perform annual operational reviews with a focus on

compliance with the Amazon standards and all applicable regulatory requirements.

(Audits).

· Manage the development and delivery of the portfolio of Energy/Environmental

Management Programs. Keep abreast of Data Center industry innovation.

Incident and Emergency Response:

o Reviewing incident reports, documenting periodic trend summaries, and

providing updates and recommended actions to management.

o Managing information flow during incidents while providing regular updates to

management.

o Manage and coordinate with vendors to resolve any incidents during emergency

situations. This may require to physically be dispatched on to site to

investigate and resolve the issue.

o Ensure 24*7 shift operations in safe, secure manner without availability

impact.

A day in the life

Assist in troubleshooting of facility and rack-level events within internal

Service Level Agreements (SLA).

• Perform rack installs, rack decommissioning, and facility management.

• Provide operational readings and key performance indicators to make sure

uptime is maintained.

• Responsible for the on-site management of contractors, sub-contractors and

vendors, ensuring that all work performed is in accordance with established

practices, procedures & local legislation.

• Perform and oversee maintenance and operations on all electrical, mechanical,

and fire/life safety equipment within the data center. • Work schedule changes

depending on specific site needs. Shifts can be up to 12-hours and may rotate on

a predefined schedule. Some locations have on-call rotations

About the team

About AWS

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored

affinity groups promote inclusion and empower our people to take pride in what

makes us unique. Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and

passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - High school diploma or equivalent

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a

related field, or 2+ years of electrical or mechanical engineering experience

- Experience in an operational role Preferred Qualifications: - 2+ years of data

center engineering experience

- 1+ years of data center or mission critical facilities (example: hospital,

military facility, public safety facility, etc.) experience

- 1+ years of electrical or mechanical experience

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.