
Data Center Engineering Operations Technician - AWS Owned DC, DCEO
Application completed on Amazon
About This Role
The successful candidate will perform hands-on operation and maintenance of the
electrical and mechanical infrastructure for AWS-owned Data Centers (DC) in
Amazon Web Services (AWS) Cloud regions. Our engineers are directly operating
and maintaining AWS DCs' world-class mechanical and electrical infrastructure.
In addition to technical operations and maintenance, the successful candidate
will perform facility operations and ensure the implementation of safety
procedures.
This is a highly hands-on, field-based role requiring a motivated, self-managed
individual who demonstrates initiative and proactively seeks solutions to
problems while striving for operational excellence. The work follows a
process-oriented approach: the individual needs a strong willingness to learn
new processes and adapt to rapidly changing operational scenarios with
conflicting priorities.
The successful candidate will be part of the Engineering and Facilities team and
will be responsible for maintaining availability for customers, ensuring
maintenance and operation of technical infrastructure, and the upkeep and
operation of the DC facility.
This is a 100% in-person onsite position due to the hands-on nature of managing
mission-critical infrastructure. The role operates on a shift-based schedule to
ensure 24/7 coverage of data center operations, which may include day shifts,
night shifts, weekends, and holidays.
The applicable collective agreement for this role is CBA for employees of
Telecommunication Sector. The position is classified at level 5 or above,
depending on the candidate's skills, competences and experience.
Key job responsibilities
SAFETY
Follow and maintain the highest safety standards and diligently encourage a
world-class safety culture. As a facility owner team member, ensure remediation
of safety risks/issues in conjunction with other teams. Own safety initiatives
and projects to foster strong safety culture.
Lead by example in implementing and maintaining AWS safety protocols
Respond to emergency situations and coordinate with emergency services as needed
ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE
• Hands-on operation and maintenance of electrical and mechanical equipment,
including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers,
Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating
Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives
(VFD's), and Transformers
• Operate, monitor, and maintain fire detection and suppression systems
including pre-action systems, VESDA (Very Early Smoke Detection Apparatus), and
other fire protection equipment
• Perform routine inspections and testing of fire alarm panels, smoke detectors,
and suppression systems in accordance with AWS standards and local regulations
• Troubleshoot events within internal Service Level Agreements (SLA's)
• Take daily operational readings of all mechanical and electrical equipment
through routine rounds/log-taking (temperatures, voltages, currents, etc.)
• Perform hands-on preventive and corrective maintenance activities on critical
infrastructure
• Execute equipment repairs, replacements, and facility modifications in
accordance with AWS standards
• Directly perform routine maintenance tasks including filter changes, equipment
cleaning, lubrication, and minor repairs
• Maintain accurate documentation of all maintenance activities, equipment
performance, and system configurations
• Collaborate with internal AWS teams on capacity planning and infrastructure
improvements
• Coordinate and oversee contractor work when specialized services are required
• Respond to alarms and perform emergency troubleshooting and repairs
• Manual handling and lifting of equipment may be required (weight limits in
accordance with health & safety regulations) Basic Qualifications: -
Professional or formal Electrical Certification or Apprentice/trades certified
or diploma in an Electrical field
- Demonstrate key electrical competencies (Practice & Theory) & knowledge of
mechanical systems (Mechanical, HVAC systems, Controls)
- Knowledge of fire detection and suppression systems
- Valid driving license (required for shift-based schedule) Preferred
Qualifications: - Data Center/mission critical engineering experience in
AWS-owned facilities
- Hands-on experience with fire protection systems including pre-action, VESDA,
and gaseous suppression systems
- Experience performing direct maintenance and repairs on critical
infrastructure equipment
- Familiarity with AWS operational procedures and standards
- Experience working in shift-based operations environments
- Willing to travel between data center sites, and internationally if required
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https://www.amazon.jobs/en/privacy_page
[https://www.amazon.jobs/en/privacy_page]) to know more about how we collect,
use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The minimum gross base salary for this position is listed below. The base salary
listed corresponds to working on a full-time basis. For part-time hours, the
salary will be pro-rated.
Amazon reserves the right to offer a higher salary and/or level, depending on
the candidate's skills, competencies, and experience. Amazon's package may
include further pay components where applicable. Your recruiting team will share
final salary, depending on skills and requirements.
In addition to statutory benefits, and those applicable to the relevant CBA,
company supplementary benefits may apply subject to further terms.
See below the minimum gross base salary for this position:
Milan, ITA - 30,900.00 EUR Annually
