Data Center Engineering Operations Technician

How would you like to be a part of Earth’s most customer-centric company? You

would work with teams of front-line responders who support the operations of

some of the world’s most powerful data centers. Our Data Center Engineering

Operations team maintain and operate our critical infrastructure systems so that

they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will

work in some of the most sophisticated, safe, and secure data centers in the

world. Our Engineering Operations Technicians (EOT’s) help keep them that way by

working with the brightest minds from around the globe to help test and

implement the newest technology and work practices to meet the demands of a

changing market.

We have a passion for learning and evolving, it’s how we have helped define

ourselves as leaders in the industry. Let’s work hard, have fun, and make

history!

Key job responsibilities

- Daily building rounds to monitor and record information from electrical,

mechanical, and fire/life safety equipment to ensure 24/7 reliability and

availability

- Monitor Building Management Systems (BMS) and Electrical Power Management

System (EPMS)

- Assist in troubleshooting of facility and rack-level events within internal

Service Level Agreements (SLA)

- Perform rack installs and rack decommissioning within internal SLA

- Perform PM, troubleshooting, root cause analysis, and repair of electrical and

mechanical equipment

- Technical writing to support change management program

- Monitor daily work requests and manage to resolution, and execute projects

from conception to completion

- On-site support of contractors, sub-contractors and vendors, ensuring that all

work performed is in accordance with established practices, procedures & local

legislation

- Work schedule changes depending on specific site needs. Shifts can be up to

12-hours and may rotate on a predefined schedule. Some locations have on-call

rotations.

- Role may support more than one location/site.

Work Schedule:

Our Data Centers operate 24/7 and require on-site presence. This position offers

two shift schedule options:

Option 1: Weekend Rotation

- Days Worked: Sunday - Tuesday, plus every other Saturday

- Weekly Pattern: Alternates between 3-day and 4-day work weeks

- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

Option 2: Weekday Rotation

- Days Worked: Wednesday - Friday, plus every other Saturday

- Weekly Pattern: Alternates between 3-day and 4-day work weeks

- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

Both schedules follow a rotating pattern where you'll work 3 days one week and 4

days the following week.

Overtime & Pay

- Overtime: Time and a half after 40 hours per week

- Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts)

- Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)

Physical Requirements:

- Willingness and demonstrated ability to work in the following physical

conditions with reasonable accommodations:

- Regularly lift and/or move up to 39 pounds independently

- Participate in group lifts for 40+ pounds

- Maintain balance and perform construction tasks while on a ladder

- Regularly walk, use hands and fingers, handle or feel, reach with hands and

arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above

shoulders, grasp, carry, push and pull objects into position

- Work in an environment requiring provided ear protection

A day in the life

This role acts as Amazon’s front line when it comes to hands-on electrical and

mechanical equipment preventative maintenance (PM) and troubleshooting,

reporting to a site’s Data Center Facility Manager (FM). They will maintain,

operate, and troubleshoot mission-critical data center facility equipment

including stand-by diesel generators and related fuel systems, 3 phase

electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries

and associated systems. Mechanical equipment includes CRAHU units, centrifugal

chillers, cooling towers, water systems, air handlers and associated systems,

pumps, and motors. Additional support equipment is included in the scope of the

role which includes fire/life safety equipment, building automation systems, and

general facilities equipment.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us

to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud. Basic Qualifications: - Work

shifts longer than eight hours in duration

- 2+ years of practical experience in electrical systems, mechanical systems,

HVAC, and/or fire suppression systems Preferred Qualifications: - Knowledge of

network design and layout as well as low voltage (copper/ fiber) cabling

- Experience in data center engineering

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, OH, Jeffersonville - 37.64 - 65.91 USD hourly

USA, OR, Portland - 37.64 - 65.91 USD hourly

USA, VA, Ashburn - 37.64 - 65.91 USD hourly

USA, VA, Chantilly - 37.64 - 65.91 USD hourly

USA, VA, Dulles - 37.64 - 65.91 USD hourly

USA, VA, Fredericksburg - 37.64 - 65.91 USD hourly

USA, VA, Louisa - 37.64 - 65.91 USD hourly

USA, VA, MINERAL - 37.64 - 65.91 USD hourly