Data Center Facility Manager, Data Center Community
AmazonNew Carlisle, Indiana
Full-timerotating
Salary
$129k–$193k/ annually
Free account to apply · application completed on Amazon
Salary
$129k–$193k/ annually
Free account to apply · application completed on Amazon
Join our dynamic team and become a critical technical leader who ensures the
heartbeat of our global infrastructure remains strong and resilient. In this
pivotal role, you'll be the guardian of our data center operations, driving
reliability and performance while optimizing operational efficiency across
complex technical environments.
Data Center Facility Manger role acts as Amazon’s front line when it comes to
hands-on electrical and mechanical equipment troubleshooting. They will
maintain, operate, and troubleshoot mission-critical data center facility
equipment including electrical support equipment such as stand-by diesel
generators and related fuel systems, 3 phase electrical systems that include but
not limited to switchgear, UPS units, PDUs, and wet cell batteries and
associated systems. Mechanical equipment includes CRAC units, centrifugal
chillers, cooling towers/water chemical systems, air handlers and associated
systems, pumps, and motors. Additional support equipment is included in the
scope of the role which includes fire suppression systems, building automation
systems, and general facilities equipment.
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be
restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be
accessed from outside of the United States)
Key job responsibilities
- Oversee all aspects of the data center's critical infrastructure. Ensure that
all work performed within the space is done to high quality and without impact
to internal/external customers
- Oversee the safety, security, availability, quality, and performance of the
team, while driving a positive customer experience across multiple shift
schedules
- Manage teams of 24x7 engineering technicians and Facility Managers in all
facets of their career
- Engage in improvement projects, often requiring reaching out to a variety of
support teams, and drive them from conception to completion
- Ensure staffing levels are maintained and grow with expansions
- Be actively involved in ongoing construction activities
- Coordinate daily with a multitude of third-party vendors ensuring adherence to
contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
A day in the life
As the Facility Manager, your role demonstrates a strong commitment to
prioritizing the development and well-being of team members, as well as
fostering diversity and inclusion. You will oversee all facets of the data
center's critical infrastructure with a focus on continuous availability and
optimal performance, while upholding high-quality standards and minimizing any
impact on internal and external customers. Additionally, you will play a crucial
role in process optimization, staff management, setting performance metrics, and
driving continuous improvement initiatives, all while ensuring a supportive and
inclusive work environment.
- Manage teams of 24x7 engineering technicians: Prioritize and assign tasks,
coach and create documentation, guide and train staff on best practices.
- Effectively and efficiently manage operations budget: Monitor and control
expenditures, ensure optimal resource allocation.
- Engage in improvement projects: Drive projects from conception to completion,
collaborate with support teams.
- Coordinate with third-party vendors: Ensure adherence to contracted service
level agreements (SLAs).
- Communicate complex technical information: Adapt communication style for
diverse stakeholders, including non-technical audiences.
- Respond to out-of-hours emergency calls: Address urgent issues that may arise
outside regular working hours.
- Act as an escalation point for facilities-related issues: Oversee routine and
emergency services, ensure safety procedures are followed.
- Deliver operational excellence: Prioritize team development and well-being
while achieving operational goals.
- Foster a diverse and inclusive team culture: Empower team members to reach
their full potential.
- Perform physical tasks: Lift and move objects of varying weights, walk job
sites in different terrains while maintaining balance and safety.
- Promote accessible work environments: Support employees' diverse needs.
- Work in noisy environments when required: Utilize approved personal protective
equipment (PPE).
- Support multiple locations/sites: Coordinate and manage operations across
different sites.
- Provide on-site management for builders, five days a week. (No remote work)
Basic Qualifications: - 3+ years of Microsoft Office products and applications
experience
- 5+ years of work in a managerial/supervisory with 8-10 or more direct reports
- 3+ years of experience in industrial electrical and mechanical systems
Preferred Qualifications: - Knowledge of the electrical and mechanical systems
involved in critical data center operations including systems such as feeders,
transformers, generators, switchgear, UPS systems, ATS units, PDU units,
chillers, pumps, air handling units, and CRAC units
- Bachelor's degree in electrical or mechanical engineering, engineering
technology or equivalent or 7+ years of experience working in a data center or
other mission critical environment with an emphasis on building and equipment
operation
- Experience communicating technical details verbally and in writing
- Must be able to work in an environment that involves walking, stooping,
bending, and climbing to access equipment.
- Behavioral interviewing and hiring experience
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package
will include sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including experience,
qualifications, and location. Amazon also offers comprehensive benefits
including health insurance (medical, dental, vision, prescription, Basic Life &
AD&D insurance and option for Supplemental life plans, EAP, Mental Health
Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits
[https://amazon.jobs/en/benefits].
USA, IN, NEW CARLISLE - 129,200.00 - 193,000.00 USD annually
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