Data Center Infrastructure Delivery Manager

Transform the backbone of digital infrastructure by leading a dynamic team that

builds and maintains the critical networks powering global technology. In this

role, you'll drive operational excellence, optimize data center deployment

strategies, and create seamless connectivity solutions that support Amazon's

massive technological ecosystem.

The Infrastructure Delivery Manager will manage the implementation and delivery

of inbound capacity and equipment. This manager will be responsible for a

growing team and will oversee their development and growth. The successful

candidate will have experience managing and mentoring people, tracking budgets,

providing strategic direction, and proposing technical solutions. This manager

will ultimately be responsible for installing and delivering our network

equipment and related infrastructures, as well as responsible for driving low

voltage structured cabling across the Amazon data center platform.

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we're the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we're

looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you'll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS GovCloud region will be

restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be

accessed from outside of the United States)

Key job responsibilities

Prioritize and assign tasks to data center technicians and operators, project

management, coaching, and creating documentation.

Manage inbound capacity from receiving through deployment stages

Manage the installation network and cabling infrastructure in a data center

environment

Guide, train and educate staff on the best practices related to all service

owner issues

Manage tasks and deliverables across small to large-size projects

Recommend, document, and oversee policies and procedures to meet industry best

practices and to meet required SLAs

Provide weekly report to the data center manager

Coordinate team resources to support project and delivery needs, including

emergency projects, change management and maintenance window support, and

potential off-hours and on-call needs.

Recruit and train data technicians to ensure appropriate staffing levels

Host weekly staff meetings

Drive compliance to Amazon performance management requirements

This role supports data centers in various operational stages. The position may

be assigned to a facility still under development, which could require travel to

established locations for training until your designated site becomes fully

operational.

Essential Requirements

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or

until assigned facility is operational

Travel frequency will vary based on business needs and operational status of

assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50

miles) to active data center sites as required by business needs. Basic

Qualifications: - 4+ years of people management experience

- 4+ years of experience in a data center technology role and/or 4+ years of

knowledge in TCP/IP networking, network cabling, fiber, optic types, and test

equipment Preferred Qualifications: - Bachelor's degree or equivalent

professional or military experience in an IT-related field (e.g. computer

science, network engineering, etc.)

- Understanding of networking infrastructure topology

- Certifications in a relevant field (CCENT, Network+, CCNA)

- Behavioral interviewing and hiring experience

- Ability to work on a flexible schedule including days, nights, and/or

weekends.

- Experience with fiber optic and copper cabling standards, testing equipment &

troubleshooting methodologies

- Experience contributing to the definition and implementation of automation

opportunities within an operations environment

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, TX, Clifton - 96,900.00 - 169,700.00 USD annually