Data Center Infrastructure Delivery Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Delivery team is looking for a Manager to join our expanding

Infrastructure Operations team. The Infrastructure Delivery Manager manages the

implementation and delivery of inbound capacity and equipment.

If you would like to use people skills and technical knowledge and apply them to

delivering on-time, defect-free service, we’d like to meet you. Your work will

help to create sustainable processes and standards; and drive automation

opportunities to reduce delivery cycle times and to improve quality without

impacting network availability.

This role will be physically based at our new MDD Pecos, TX site.

Key job responsibilities

The Infra Delivery Manager will:

• Prioritize and assign tasks to data center technicians and operators, project

management, coaching and creating documentation.

• Manage inbound capacity from receiving through deployment stages

• Manage the installation network and cabling infrastructure in a data center

environment

• Guide, train and educate staff on the best practices related to all service

owner issues

• Manage tasks and deliverables across small to large-size projects

• Recommend, document, and oversee policies and procedures to meet industry best

practices and to meet required SLAs

• Provide weekly report to the data center manager

• Coordinate team resources to support project and delivery needs, to include

emergency projects, change management and maintenance window support, and

potential off-hours and on-call needs.

• Recruit and train data technicians to ensure appropriate staffing levels

• Host weekly staff meetings

• Drive compliance to Amazon performance management requirements

A day in the life

The Infra Delivery Manager

• Manage the daily operations for installing and delivering network equipment

and related infrastructures; driving low voltage structured cabling across the

Amazon data center platform

• Oversee their development and growth of their team

• Tracking budgets, providing strategic direction and proposing technical

solutions

• Solve problems at their root and step back to understand the broader context

• Installing and delivering our network equipment and related infrastructures to

improve effectiveness through process innovation

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences,

inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - Experience creating reports, interpreting

metrics and driving overall insights or analysis

- Experience in vendor management

- 4+ years of experience in a data center technology role and/or 4+ years of

knowledge in TCP/IP networking, network cabling, fiber, optic types, and test

equipment

- 4+ years of experience in management/team lead function Preferred

Qualifications: - 6+ years of data center design, construction, operations, or

facility maintenance experience

- Experience with network hardware: copper and optical fiber cabling, switches,

routers

- Experience in automation or monitoring frameworks, deployment or development

- Experience with Lean or Six Sigma analytical techniques

- Experience developing operational metrics

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, TX, Wink - 107,700.00 - 188,500.00 USD annually