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AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
We are looking for Data Center Technicians to join our expanding Infrastructure
Operations team. Data Center Technicians are the primary resolver and
troubleshoot and solve a range of datacenter infrastructure issues including,
but not limited to: hardware, fiber, networking, and related problems. You will
be part of the Data Center Operations (DCO) team, overseeing the operation and
maintenance of the IT infrastructure and hardware for data centers in AWS Cloud
regions. You will become the primary resolver for your support team, and gain
troubleshooting skills on different hardware and software cases. You will be
able to troubleshoot and solve most infrastructure issues and engage other
appropriate solutions groups on more complex problems to drive solutions.
Key job responsibilities
• SAFETY
Follow and maintain the highest safety standards and diligently encourage a
world-class safety culture. Own the safety initiatives and projects to foster a
strong safety culture.
• DATA CENTER OPERATIONS (DCO)
This position involves:
- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs)
- Performing root cause analysis of equipment failures
- Manual handling and lifting of equipment may be required (weight limits in
accordance with regulations)
- Possibility to work rotating shifts (morning/late/night) as well as weekends
to maintain the 24/7 data center environment
Local travel may be required up to 10% of the time. A valid (EU) driving license
is required as Data Centers may not have any public transportation available
nearby.
Location Requirements:
Our data centers are located in remote areas outside Milan, where access via
public transport may be limited. Therefore, a valid EU driving license is
required for this role.
Work Schedule:
This is a 100% onsite in-person position due to the hands-on nature of managing
mission-critical infrastructure and data center industry.
The applicable collective agreement for this role is CBA for employees of
Telecommunication Sector. The position is classified at level 5 or above,
depending on the candidate’s skills, competences and experience.
The minimum gross annual base salary for this position is listed below. The base
salary listed corresponds to working on a full-time basis. For part-time hours,
the salary will be pro-rated.
Amazon reserves the right to offer a higher salary and/or level, depending on
the candidate's skills, competencies, and experience. Amazon's package may
include further pay components where applicable.
Your recruiting team will share final salary, depending on skills and
requirements.
In addition to statutory benefits, and those applicable to the relevant CBA,
company supplementary benefits may apply subject to further terms.
Italy - 30,100.00 EUR gross annually
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)
conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional. Basic Qualifications: - Speak, write, and read fluently in English
- Work a flexible schedule/shift/work area, including weekends, nights, and/or
holidays
- IT hardware and networking troubleshooting related experience
- Completed formal education/apprenticeship or training in IT related field
- Valid in Italy driving license Preferred Qualifications: - Basic knowledge of
Linux and Data Center experience
- Diploma or equivalent formal qualification in IT related field
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https://www.amazon.jobs/en/privacy_page
[https://www.amazon.jobs/en/privacy_page]) to know more about how we collect,
use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The minimum gross base salary for this position is listed below. The base salary
listed corresponds to working on a full-time basis. For part-time hours, the
salary will be pro-rated.
Amazon reserves the right to offer a higher salary and/or level, depending on
the candidate's skills, competencies, and experience. Amazon's package may
include further pay components where applicable.
Your recruiting team will share final salary, depending on skills and
requirements.
In addition to statutory benefits, and those applicable to the relevant CBA,
company supplementary benefits may apply subject to further terms.
Milan, ITA - 30,100.00 EUR Annually
