Data Center Manager, DCO at Amazon — Hamlet, North Carolina | Racks & RowsData Center Manager, DCO
Amazon·Hamlet, North Carolina
Full-time
Salary
$108k–$189k/ annually
Free account to apply · application completed on Amazon
About This Role
Manage a team that maintains cloud infrastructure for global data center
operations! As a Data Center Manager, you will solve complex technical
challenges and drive operational excellence across our global data center
network. Manage high-performing technical teams that operate critical
infrastructure. Develop and optimize processes to improve operational metrics.
Drive performance to meet Amazon's rapid data center growth demands. Build
strong relationships with internal teams and external vendors. Implement
innovative solutions to complex infrastructure challenges.
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be
restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be
accessed from outside of the United States)
Managing and developing teams of engineers, providing both technical and
leadership expertise and ensuring the highest levels of performance.
Maintaining existing Data Centers
Helping build and bring online new Data Centers
Constantly improving all our processes and procedures. We believe there is
nothing we cannot improve
Assisting & managing relationships with external vendors & contractors
Liaising with internal teams & management groups
Ensuring we adhere to and exceed local Health & Safety standards in all our Data
Creating and maintaining metrics on all aspects of our Data Centers and
utilizing those metrics to drive positive changes
Assisting in implementing service methodologies including incident management,
problem management, change management, capacity management, etc.
This role supports data centers in various operational stages. The position may
be assigned to a facility still under development, which could require travel to
established locations for training until your designated site becomes fully
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or
until assigned facility is operational
Travel frequency will vary based on business needs and operational status of
Candidates must be able to travel (over 50 miles) or commute (less than 50
miles) to active data center sites as required by business needs.
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us
to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
Basic Qualifications: - 4+ years of technical team management experience
- 4+ years of experience in a data center technology role and/or 4 + years of
knowledge with Networking or Computer hardware. Preferred Qualifications: -
Experience in technical writing in a relevant field
- Experience contributing to the definition and implementation of automation
opportunities within an operations environment
- Work flexible schedule including weekends, nights, and holidays
- 2+ years of previous Data Center Management experience.
- Behavioral interviewing and hiring experience
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package
will include sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including experience,
qualifications, and location. Amazon also offers comprehensive benefits
including health insurance (medical, dental, vision, prescription, Basic Life &
AD&D insurance and option for Supplemental life plans, EAP, Mental Health
Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits
[https://amazon.jobs/en/benefits].
USA, NC, HAMLET - 107,700.00 - 188,500.00 USD annually
Required Skills
Team managementData center operationsInfrastructure managementLeadershipOperational metricsVendor managementIncident managementProblem managementChange managementCapacity managementTechnical writingAutomationNetworkingComputer hardwareSafety standardsProject management