About This Role

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's

Best Employer. To get there, we need exceptionally talented, bright, and driven

people. If you'd like to help us build and expand the Cloud, this is your chance

to make history.

AWS is looking for a Network Deploy Technician to join our growing team within

infrastructure operations. You will work with minimum supervision in a dynamic

environment to drive the stability and sustainability of our next-generation

networks and assist in the development of innovative ways to automate and scale

our network.

The position's responsibilities include scaling support of several data center

locations and day to day assistance with capacity management. You will work

closely with internal customers and external vendors to facilitate smooth

project execution as directed by Network Leadership and Technical Project

Managers.

You will leverage your experience supporting large scale, enterprise class

networks as well as network implementation and troubleshooting. As a Network

Deploy Technician, you will work in a fast paced, collaborative environment with

regular peer and customer interaction. In addition to providing management and

support of AWS’ vast network infrastructure, Network Deploy Technicians

establish and follow best practices and refine operational procedures.

All physical requirements are expected with reasonable accommodations:

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for

41+ pounds

• Ability to work in an environment that operates 24/7 with an ability to

participate in primary responder rotation and provide after-hours support as

needed

• Working in cramped and/or elevated and/or noisy environments

• Bending, lifting, stretching, reaching, standing and walking for up to 8+

hours a day

• Ascending and descending ladders, stairs, and gangways safely and without

limitation

NOTE: Amazon is not able to provide sponsorship now or in the future for these

positions. Eligible candidates must have work authorization without employer

intervention to be considered.

NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are

within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS

GovCloud region will be restricted to Amazon employees who are U.S. Citizens

(GovCloud may NOT be accessed from outside of the United States).

#DCPD_GND

Key job responsibilities

- Managing work and priorities through ticketing system and workflows to

complete customer requests and projects

- Collaborating with various stakeholders to remove project obstacles

- Troubleshooting networking, routing and interconnectivity issues, including

patch panels and patch cords

- Specifying Power and Cooling requirements and ensuring Hardware

Racking/Stacking completed for new equipment

- Participating in the migration, basic configuration and rollout of new or

upgraded hardware

Traveling within and outside of regional work area is required.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)

conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - 2+ years of computer hardware

troubleshooting and repair experience

- 1+ years of computer networking experience

- High school or equivalent diploma

- High School or equivalent diploma

- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network

Deployment, Data Center Operations, or Technical Project Management experience,

or experience in similar technical roles Preferred Qualifications: - Experience

dealing effectively with customers during problem resolution and operating

efficiently under pressure

- Experience in data center design, construction, operations, or facility

maintenance

- Knowledge of network cabling, optic types, and test equipment

- Experience with network troubleshooting tools (telnet, test-netconnection,

tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience

in managing and troublshooting network

- Knowledge of best practices and emerging technologies, related to

infrastructure (i.e. network, data center, hardware, software)

- Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be

based on factors including experience, qualifications, and location. Starting

Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice

Line, 401(k) matching. Learn more about our benefits at

https://hiring.amazon.com/why-amazon/benefits

[https://hiring.amazon.com/why-amazon/benefits].

USA, VA, Manassas - 27.98 - 48.99 USD hourly

About This Role