Data Center Operations Manager

Manage a team that maintains cloud infrastructure for global data center

operations! As a Data Center Manager, you will solve complex technical

challenges and drive operational excellence across our global data center

network. Manage high-performing technical teams that operate critical

infrastructure. Develop and optimize processes to improve operational metrics.

Drive performance to meet Amazon's rapid data center growth demands. Build

strong relationships with internal teams and external vendors. Implement

innovative solutions to complex infrastructure challenges.

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS GovCloud region will be

restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be

accessed from outside of the United States)

Key job responsibilities

• Managing and developing teams of engineers, providing both technical and

leadership expertise and ensuring the highest levels of performance.

• Maintaining existing Data Centers

• Helping build and bring online new Data Centers

• Constantly improving all our processes and procedures. We believe there is

nothing we cannot improve

• Assisting & managing relationships with external vendors & contractors

• Liaising with internal teams & management groups

• Ensuring we adhere to and exceed local Health & Safety standards in all our

Data Centers

• Creating and maintaining metrics on all aspects of our Data Centers and

utilizing those metrics to drive positive changes

• Assisting in implementing service methodologies including incident management,

problem management, change management, capacity management, etc.

This role supports data centers in various operational stages. The position may

be assigned to a facility still under development, which could require travel to

established locations for training until your designated site becomes fully

operational.

Essential Requirements:

• Ability to travel to or commute between data center locations as needed

• Willingness to temporarily work at alternative sites during training periods

or until assigned facility is operational

• Travel frequency will vary based on business needs and operational status of

assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50

miles) to active data center sites as required by business needs.

Basic Qualifications: - Experience creating reports, interpreting metrics and

driving overall insights or analysis

- Experience in vendor management

- 4+ years of experience in a data center technology role and/or 4+ years of

knowledge in TCP/IP networking, network cabling, fiber, optic types, and test

equipment

- 4+ years of experience in management/team lead function Preferred

Qualifications: - Experience with network hardware: copper and optical fiber

cabling, switches, routers

- Experience in automation or monitoring frameworks, deployment or development

- Experience with Lean or Six Sigma analytical techniques

- Experience developing operational metrics

- 6+ years of data center design, construction, operations, or facility

maintenance experience

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, TX, Wharton - 107,700.00 - 188,500.00 USD annually