About This Role

Join Amazon's Builder Experience Team (BeXT) as a Data Center Operations Site HR

Partner and make every day better for the Builders who power AWS. This is a 100%

on-site role where you'll be embedded in the Data Centers you support, serving

as the voice of Builders and the strategic HR partner to site leadership. You'll

work across a cluster of Data Centers, traveling weekly to ensure every Builder

feels valued, engaged, and supported.

What we are looking for:

- Flexible skill set: Manage multiple scenarios utilizing HR expertise,

consulting skills, and influence

- Strategic thinking: Connect sentiment trends and HR data to bigger picture

operational goals while diving deep into details

- High judgment: Exercise sound judgment, manage ambiguity, serve as first point

of escalation for Builder concerns

- Collaboration: Influence multiple levels of the organization, from Builders to

senior leaders

Key job responsibilities

Builder Advocacy: Proactively monitor and analyze Builder sentiment trends using

listening mechanisms. Provide regular sentiment updates and recommended actions

to site leadership and HRBPs. Ensure Builders feel fully engaged in their work

and valued for who they are.

Strategic Partnership: Partner with Data Center Operations leaders at multiple

levels to develop proactive strategies and goals focused on the Builder

experience. Connect sentiment trends and HR data to operational goals while

diving deep into details.

HR Expertise: Apply HR fundamentals to problem-solve across talent management,

performance management, compensation, and employee relations. Support Builder

queries with discretion and expertise, navigating Amazon Policies with high

judgment. Conduct workplace investigations in collaboration with Builder

Relations.

Leadership Development: Consult, coach, and develop site leadership through

decision-making with empathy and sound judgment. Foster and role model an

environment of inclusion for all Builders.

Cross-Functional Collaboration: Work with partner teams to innovate, implement,

and deploy HR strategies across your cluster of Data Centers. Manage through

ambiguity in a fast-paced, continuously innovating environment.

A day in the life

You'll conduct weekly Gemba Go See (GGS) walks, engaging directly with Builders

to understand their experience. You'll leverage Builder sentiment data to

advocate for their needs, partnering with site leaders to develop proactive

strategies focused on engagement. You'll consult and coach leadership through

talent management, performance management, compensation decisions, and employee

relations issues, applying empathy and sound judgment. You'll collaborate with

stakeholders to align on Builder engagement actions. You'll conduct workplace

investigations, manage Builder concerns as the first point of escalation, and

own site-specific people projects that drive impact.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)

conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud. Basic Qualifications: - Knowledge

of local labor law

- Experience in HR within an international, fast-paced and customer-driven

environment

- Experience with MS Office tools and HR Information Systems

- Bachelor's degree or equivalent Preferred Qualifications: - Master's degree in

Human Resources Management

- Experience in human resources with companies supporting 250-500 or more

associates

- Experience managing and leading employees

Amazon is an equal opportunities employer. We believe passionately that

employing a diverse workforce is central to our success. We make recruiting

decisions based on your experience and skills. We value your passion to

discover, invent, simplify and build. Protecting your privacy and the security

of your data is a longstanding top priority for Amazon. Please consult our

Privacy Notice (https://www.amazon.jobs/en/privacy_page

[https://www.amazon.jobs/en/privacy_page]) to know more about how we collect,

use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.