Data Center Technical Infrastructure Program Manager, Critical Projects Implementation
AmazonHerndon, Virginia
Full-time
Salary
$127k–$172k/ annually
Free account to apply · application completed on Amazon
Salary
$127k–$172k/ annually
Free account to apply · application completed on Amazon
Amazon Web Services is the world's most comprehensive and broadly adopted cloud
platform, and behind every click, stream, and transaction is a global network of
data centers that must continuously expand to meet customer demand. Critical
Projects Implementation (CPI) is the team responsible for delivering
infrastructure capacity improvements inside live, operational data centers—work
that directly enables AWS to scale and serve millions of customers worldwide.
We are seeking a Program Manager to develop standardized Methods of Procedure
(MOPs) for data center infrastructure projects across the Americas region. You
will partner with DCEO Principal Engineers, site Chief Engineers, and regional
stakeholders to create technical procedures that meet the highest standards for
safety, accuracy, and reliability. Your work will establish Standard Work
pathway that reduces approval timelines by 85%, accelerating critical capacity
delivery. You will define MOP requirements, coordinate engineering reviews,
manage the approval workflow, and build a reusable library of standardized
procedures that eliminates redundant planning effort across AMER sites.
The ideal candidate combines technical knowledge of data center electrical
systems with strong technical writing ability and a track record of driving
alignment across cross-functional teams. You thrive in ambiguity, bring an
entrepreneurial mindset, and understand that precision in documentation directly
translates to safety and reliability in execution.
Key job responsibilities
Developing standardized MOPs for critical infrastructure projects including
electrical switchgear, UPS, generator, and power distribution work in live data
center environments
Partnering with DCEO Principal Engineers and site Chief Engineers to ensure
procedures meet engineering standards and gain approval through the Standard
Work pathway
Managing the MOP lifecycle from requirements definition through DCEO review,
approval, and site deployment across AMER
Building frameworks, templates, and processes that enable CPI Project Managers
to develop and reuse standardized procedures independently
Making tradeoffs that balance business urgency with technical constraints,
safety, and quality
A day in the life
No two days look exactly the same, but every day centers on one mission:
building the standardized technical procedures that enable AWS to deliver data
center capacity safely and at speed.
You might start your morning reviewing feedback from a DCEO Principal Engineer
on a draft MOP for a busway extension project—incorporating technical
corrections and ensuring the procedure aligns with site-specific electrical
one-line diagrams. By mid-morning, you're working with a CPI Project Manager who
needs a standardized MOP adapted for an upcoming UPS maintenance window, walking
through the procedure to confirm it accounts for their site's configuration.
After lunch, you're leading a cross-functional review with a site Chief
Engineer, an MCM Bar Raiser, and a Controls Engineer to gain Tier 1 Standard
Work approval on a generator paralleling procedure. You present the technical
rationale, address questions about safety interlocks, and negotiate a revision
that satisfies teams. That approval means this MOP can now be deployed across 12
AMER sites without repeating the full review cycle.
Later, you're updating your MOP development roadmap: prioritizing which
procedures to standardize next based on upcoming project schedules, tracking
status across the development lifecycle, and flagging potential bottlenecks. You
close the day by drafting requirements for a new circuit verification MOP that
three different clusters have requested.
Your internal stakeholders include:
DCEO Principal Engineers, site Chief Engineers, and MCM Bar Raisers
CPI Project Managers (end users of your standardized MOPs across AMER)
CPI Area Managers and program leadership
Controls Engineers and Policy team
Problems you'll be solving:
Eliminating redundant effort where multiple PMs write different versions of the
same procedure for the same project type
Reducing approval bottlenecks that delay capacity delivery by weeks
Bridging the gap between DCEO engineering standards and field execution needs
Ensuring safety and quality are never sacrificed for speed in a live operational
environment
About the team
*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)
conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.
#AMER_DCCD Basic Qualifications: - 3+ years of technical infrastructure
management experience
- Knowledge of best practices and emerging technologies, related to
infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a
related field, or 2+ years of facilities management experience
- 5+ years of relevant work in a data center or other critical environment, or
10+ years of construction or project management experience
- Experience reading and writing procedures, technical documents, and
engineering drawings, or experience developing MOPs and SWMS for planned works
Preferred Qualifications: - Experience writing and publishing technical
documents or equivalent
- Knowledge of safe electrical practices according to guidelines set by relevant
electrical safety supervisory bodies (e.g., ECSSAI and RECI in Ireland)
- Experience managing multiple development programs in parallel
- Experience designing and launching new products from the ground up
- Experience influencing senior leaders/stakeholders
- Experience scaling globally
- Experience with change management workflows in operational data center
environments (e.g., MCM, MOC, or equivalent change control processes)
- Experience with data center commissioning processes and Tier III/IV critical
facility standards
- Familiarity with Procore, CIPP, or similar construction/project management
platforms
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package
will include sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including experience,
qualifications, and location. Amazon also offers comprehensive benefits
including health insurance (medical, dental, vision, prescription, Basic Life &
AD&D insurance and option for Supplemental life plans, EAP, Mental Health
Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits
[https://amazon.jobs/en/benefits].
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