About This Role

AWS is looking for fully cleared Data Center Technicians to join our expanding

Infrastructure Operations team. Data Center Technicians are the primary resolver

and troubleshoot and solve a range of data center infrastructure issues

including, but not limited to: hardware, fiber, networking, and related

problems.

If you like to use IT principles like computer architecture and the OSI model

(Open Systems Interconnection Model) and apply them to finding solutions to

problems, we’d like to meet you. Your work will help to maintain one of the

world's largest information system infrastructures.

This position requires that the candidate selected be a US Citizen and must

currently possess and maintain an active TS/SCI security clearance with

polygraph.

Key job responsibilities

You will be required to engage in physical data center activities with or

without reasonable accommodation. This includes all tasks associated with

planning and tracking capacity, rack deployment, rack cabling, hardware and

software troubleshooting, and rack decommissioning.

These activities include the following:

- Lifting and moving material up to 49 pounds each

- Working in cramped and/or elevated locations

- Bending, lifting, stretching, and reaching

- Standing and walking for up to 8+ hours a day

- Ascending and descending ladders, stairs, and gangways safely and without

limitation

- Work in a noisy environment

- Work shifts longer than 8 hours to support 24/7 operations (covering both

night and day shifts).

A day in the life

Our Data Center Technician professionals, who have industry-leading technical

abilities and demonstrate a breadth of knowledge:

- Take ownership of technical issues brought by their customer base, engaging

other teams when needed to drive resolution

- Show a strong aptitude for troubleshooting and problem solving

- Solve problems at their root and step back to understand the broader context

- Maintain service level agreements through the implementation of proactive

issue detection and reporting

- Are biased to act in the absence of direction or support

- Improve effectiveness through process innovation

This position will fill an opening at one of multiple separate sites. This

position may shift work that will include days/nights/weekends/holidays.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us

to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - High school or equivalent diploma, or A+

or CND (Certified Network Defender) or Network+ or Security+

- Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications: - Experience working in a data center environment

(racking and stacking gear, cable management, hot/cold aisle containment)

- Hands-on experience with one or more of the follow hardware platforms (e.g.

Dell, HP)

- Networking experience with CCNA and/or Network+ certifications

- Associate's degree in IT-related field plus two years of progressively

responsible experience

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

About This Role