Data Center Technician - Night Shift, ADC InfraOps DCO
AmazonSevern, Maryland
Full-timenight
Free account to apply · application completed on Amazon
About This Role
AWS is looking for fully cleared Data Center Technicians to join our expanding
Free account to apply · application completed on Amazon
AWS is looking for fully cleared Data Center Technicians to join our expanding
Infrastructure Operations team. Data Center Technicians are the primary resolver
and troubleshoot and solve a range of data center infrastructure issues
including, but not limited to: hardware, fiber, networking, and related
problems.
If you like to use IT principles like computer architecture and the OSI model
(Open Systems Interconnection Model) and apply them to finding solutions to
problems, we’d like to meet you. Your work will help to maintain one of the
world's largest information system infrastructures.
This position requires that the candidate selected be a US Citizen and must
currently possess and maintain an active TS/SCI security clearance with
polygraph.
Key job responsibilities
You will be required to engage in physical data center activities with or
without reasonable accommodation. This includes all tasks associated with
planning and tracking capacity, rack deployment, rack cabling, hardware and
software troubleshooting, and rack decommissioning.
These activities include the following:
- Lifting and moving material up to 49 pounds each
- Working in cramped and/or elevated locations
- Bending, lifting, stretching, and reaching
- Standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without
limitation
- Work in a noisy environment
- Work shifts longer than 8 hours to support 24/7 operations (covering both
night and day shifts).
A day in the life
Our Data Center Technician professionals, who have industry-leading technical
abilities and demonstrate a breadth of knowledge:
- Take ownership of technical issues brought by their customer base, engaging
other teams when needed to drive resolution
- Show a strong aptitude for troubleshooting and problem solving
- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive
issue detection and reporting
- Are biased to act in the absence of direction or support
- Improve effectiveness through process innovation
This position will fill an opening at one of multiple separate sites. This
position may shift work that will include days/nights/weekends/holidays.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us
to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional. Basic Qualifications: - High school or equivalent diploma, or A+
or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications: - Experience working in a data center environment
(racking and stacking gear, cable management, hot/cold aisle containment)
- Hands-on experience with one or more of the follow hardware platforms (e.g.
Dell, HP)
- Networking experience with CCNA and/or Network+ certifications
- Associate's degree in IT-related field plus two years of progressively
responsible experience
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
