Data Center Technician

Join our dynamic AWS team and become a critical guardian of global cloud

infrastructure! You'll play a pivotal role in maintaining the heartbeat of the

world's most innovative technology platform, ensuring seamless data center

operations that power millions of businesses and services worldwide.

Key job responsibilities

Performing server rack installations, hardware break-fix on various components,

troubleshooting network issues, and responding to operational incidents that

impact service availability, escalating to senior technicians and management as

needed/required

Serving as a primary contact point for both internal and external stakeholders,

including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change

management activities

Contributing to documentation and process improvement initiatives based on your

analysis of operational issues

Helping to train and onboard new team members

Physical requirements:

Regularly lift and/or move up to 40 pounds

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without

limitation

Work in a noisy environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night

and day shifts).

Essential Requirements:

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or

until assigned facility is operational

Travel frequency will vary based on business needs and operational status of

assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50

miles) to active data center sites as required by business needs.

A day in the life

As a Data Center Technician, you have industry-leading technical abilities and

demonstrate a breadth of knowledge while you,

Take ownership of technical issues brought by their customer base, engaging

other teams when needed to drive resolution

Solve problems at their root and step back to understand the broader context

Maintain service level agreements

You will be required to work shift work that includes

days/nights/weekends/holidays. Traveling within and outside of the regional work

area is required. You will be responsible for having a reliable personal vehicle

and valid driver's license to travel within the work area, as company

transportation will not be provided.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses. Basic

Qualifications: - 1+ years of computer networking experience

- High school or equivalent diploma Preferred Qualifications: - Experience in a

data center or other critical environment

- Associate's degree in a relevant field (e.g., Computer Science, Networking

Engineering), or experience in a relevant field (e.g., Computer Science,

Networking Engineering)

- Knowledge of network design, protocols and Layer 1/2 troubleshooting

- Experience managing work and priorities through a ticketing system

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be

based on factors including experience, qualifications, and location. Starting

Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice

Line, 401(k) matching. Learn more about our benefits at

https://hiring.amazon.com/why-amazon/benefits

[https://hiring.amazon.com/why-amazon/benefits].

USA, OR, Umatilla - 27.98 - 48.99 USD hourly