Data Center Technician

Amazon Web Services (AWS) is growing rapidly and is looking for a Data Center

Technician to join its expanding Infrastructure Operations team.

Amazon Web Services (AWS) is a dynamic technology company and a global leader in

the data center space. The position will ensure overall availability and

reliability to meet or exceed defined service levels for data center operations.

This position includes computer hardware and network diagnostics, as well as

physical repair. This position may also include participation in an on-call

rotation. All candidates must be able to work independently and in a team.

Establishing work priorities, organizational skills, effective communication and

the ability to respond quickly are essential to success. In addition to

repairing computer equipment and networks, the candidate will install equipment,

produce documentation, provide innovative solutions and resolve problems inside

the data center. This team works in a 24/7 environment.

The successful candidate must have the ability to obtain and maintain a Canadian

Personnel Security Clearance to the required level, as a condition of

employment.

As set out in the Standard on security screening, the personnel security

screening assesses an individual's reliability and loyalty to Canada. It

involves:

* the collection of personal information from individuals, with their consent

* information from law enforcement, intelligence agencies and other sources

This process includes a variation of verifications based on the level required.

These verifications are conducted through Public Service and Procurement Canada

(PSPC) and

can include, but are not limited to:

* Verification of identity, citizenship, education, professional credentials,

personal and professional references, credit check and/or criminal background

check.

* Individuals may also be required to provide additional information through a

security questionnaire and/or in-person/telephone security interview at the

request of/conducted by PSPC.

* To obtain the requisite clearance within required timelines, applicants must

have five (5) years of continuous Canadian residency and must not have lived or

worked outside of Canada for more than six (6) consecutive months during that

time.

Key job responsibilities

Onsite coverage as a Team in shifts and/or weekly oncall

Responding to high-severity events within SLAs

Participate in Data Center power & cooling events

Break-fix of servers and network devices

Troubleshooting of network connections

Coordinating and building relationships with various Data Center teams

Interact with third party vendors & contractors

Seeking out ways to improve yourself and the processes and systems with which

you work

Contribute to the development of other team members

A day in the life

Starting from your ‘Day One’, we provide an on boarding process and continuous

training and growth opportunities. You will work independently and with your

colleagues as you gain an understanding of data centers and be at the forefront

of this transformational technology. There will be opportunities to expand

within the team and the organization as AWS encourages all Amazonians to exceed

the expectations of our customers.

About the team

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

About the team

AWS values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored

affinity groups promote inclusion and empower our people to take pride in what

makes us unique. Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and

passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve. Basic Qualifications: - 2+ years of computer

hardware troubleshooting and repair experience

- 1+ years of computer networking experience

- High school or equivalent diploma Preferred Qualifications: - Experience

dealing effectively with customers during problem resolution and operating

efficiently under pressure

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The starting pay for this position is listed below. Amazon is a total

compensation company, additional earnings may include shift differentials,

overtime pay, and performance bonuses where applicable. Final pay rate will be

based on factors including shift selection, location, and experience. In

addition, Amazon offers basic life & AD&D insurance, paid time off, and other

resources to improve health and well-being. We thank all applicants for their

interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 32.93 - 42.16 CAD hourly