About This Role

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

As a Data Center Technician, you are a primary resolver for your support team,

and are skilled at troubleshooting one or more operating systems. You are able

to troubleshoot and solve all but the most complex infrastructure issues. Issues

are escalated to the appropriate resolver groups when necessary. You create and

maintain documentation on technologies you support and are able to convey SOPs

to junior staff. You understand all aspects of the equipment you support. You

know how to innovate and make decisions on his/her own, but also know how to

take direction when it is given, paying attention to all details involved.

You are able to execute small projects on your own and work with your manager in

planning and executing larger local projects. You act as an escalation point for

junior technicians. You understand all aspects of the equipment you support.

Position may include rotating shifts, 3, 4, or 5 day/night work weeks, and may

change based on the needs of the business. Travel may be required up to 10% of

the time. This position will fill an opening at one of multiple separate sites.

This position requires that the candidate selected be a US citizen and currently

possess and maintain an active Top Secret security clearance with SCI

eligibility.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us

to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - High school or equivalent diploma, or A+

or CND (Certified Network Defender) or Network+ or Security+

- 1+ years of computer hardware troubleshooting and repair experience

- Current, active TS/SCI US Government Security Clearance Preferred

Qualifications: - 1+ years of fiber handling and fiber installation processes

experience, or experience with fiber optic and copper cabling standards, testing

equipment & troubleshooting methodologies

- Experience in data center

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, OH, Hilliard - 39.08 - 68.41 USD hourly