DCEO Engineer, Data Center Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) Team is the backbone of AWS,

supporting the rapidly growing AWS business and customers 24/7. We are committed

to maintain the physical infrastructure of AWS, ensuring the standards for

operational performance in the areas of safety, security, availability,

productivity, capacity, efficiency, and cost.

We are looking for a Data Center Engineering Operations (DCEO) Engineer with

experience in critical facilities management, and a result-driven individual

with strong technical understanding and the drive and vision to take our data

center engineering operations to the next level. The DCEO Engineer is

responsible for engineering operations including risk management and mitigation,

planning, implementation of corrective and preventative maintenance for critical

infrastructure and vendor management within our AWS Data Center environment.

They are responsible for day-to-day operational excellence, maintenance of the

critical infrastructure, supervising specialist vendors, acting as first

responders to incidents, and becoming subject matter experts for the facility.

Key job responsibilities

The Data Center Engineering Operation Engineer is responsible for ensuring that

all electrical, mechanical, and fire/life safety equipment within the data

center is operating within contract parameters within facilities. Often this

will be including risk management and mitigation, corrective and preventative

maintenance of critical infrastructure, vendor management and metric reporting.

• Act as the site primary point of contact for internal and external

stakeholders involving communication and relationship management.

• Meet daily hours of operations, on call requirements and response during

rotations.

• Manage minor and major planned and unplanned site works for critical

infrastructure, with a solid understanding of the works involved, risks,

mitigation and seeking approvals within relevant SLA’s as required.

• Responsible for the on-site management of contractors, sub-contractors and

vendors, ensuring that all work performed is in accordance with established

practices, procedures & local legislation.

• Establish performance benchmarks, conduct analysis, and prepare reports on all

aspects of the data center facility infrastructure operations and maintenance.

• Generate change management requests & incident management tickets for DCEO

activities.

• Work with DCO managers (IT), Networking, Logistics, Safety, Security and other

business leaders and operating partners to coordinate projects, manage capacity,

and optimize plant safety, performance, reliability, sustainability and

efficiency.

• Establish documentation relevant to technical support of business & facility

operations.

• Drive & implement projects to increase current facility capacity, efficiency,

sustainability & reliability.

• Assist in recruiting efforts.

• Support operating partners in the resolution of any infrastructure engineering

issues

- fine with 24x7 rotational shift hours

A day in the life

• Troubleshoot facility and rack-level events within internal Service Level

Agreements (SLA).

• Perform rack installs, rack decommissioning, and facility management.

• Provide operational readings and key performance indicators to make sure

uptime is maintained

• Responsible for the on-site management of contractors, sub-contractors and

vendors, ensuring that all work performed is in accordance with established

practices, procedures & local legislation.

• Performance and oversight of maintenance and operations on all electrical,

mechanical, and fire/life safety equipment within the data center.

• Work schedule changes depending on specific site needs. Shifts can be up to

12-hours and may rotate on a predefined schedule. Some locations have on-call

rotations.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)

conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years

of vendor management experience

- 4+ years of relevant work in a data center or other critical environment

experience

- 5+ years of data center engineering or operations experience

- 5+ years of Microsoft Office including Outlook, Word, and Excel experience

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a

related field

- Experience in vendor management

- Experience in a data center or other critical environment

- Experience in data center engineering or operations

- Experience with Microsoft Office including Outlook, Word, and Excel

- Work flexible shifts including night shifts/weekends

- Min. Diploma or Bachelor's Degree in Electrical or Mechanical Engineering

Preferred Qualifications: - 3+ years of construction or project management

experience

- Electrical or mechanical Journeyman License

- operating engineering license such as DC II, DC III, or equivalent

- Experience in construction or project management

- Knowledge of the electrical and mechanical systems involved in critical data

center operations including systems such as feeders, transformers, generators,

switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling

units, and CRAC units

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians

of country throughout Australia and their connections to land, sea and

community. We pay our respect to their elders past and present and extend that

respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.