Engineering Operation Technician, Data Center Engineering Operations

Join our dynamic team and become a critical guardian of technological

infrastructure! As a Data Center Engineering Technician, you'll play a pivotal

role in maintaining the heartbeat of mission-critical technology infrastructure,

ensuring seamless operations that power global digital experiences. Your

expertise will directly contribute to maintaining an extraordinary 99.999%

uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands-on

electrical and mechanical equipment troubleshooting. They will maintain,

operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities,

which includes stand-by diesel generators and related fuel systems, as well as

three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell

batteries and associated systems, CRAC, centrifugal chillers, cooling

towers/water chemical system, air handlers and associated systems, pumps, &

motors.

We are seeking experienced Engineering Operations Technicians to join our data

center operations team, specifically focusing on liquid cooling infrastructure

and water distribution systems. This role is vital in maintaining the continuous

operation of our advanced cooling systems that support critical data center

operations.

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other

non-immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for

this position.

Key job responsibilities

• Daily building rounds to monitor and record information from electrical,

mechanical, fire/life safety, and cooling equipment to ensure 24/7 reliability

and availability

• Monitor and operate mission critical liquid cooling infrastructure

• Conduct glycol concentration testing and adjustments

• Operate and maintain water distribution systems, including water chemistry,

pumps and piping networks

• Perform maintenance, troubleshooting, root cause analysis, and repair of

liquid cooling systems

• Technical writing to support change management program

• Monitor daily work requests and manage to resolution, and execute projects

from conception to completion

• On-site support of contractors, sub-contractors and vendors, ensuring that all

work performed is in accordance with established practices, procedures & local

legislation

• Work schedule changes depending on specific site needs. Shifts are usually

12-hours and may rotate on a predefined day, mid, or night schedule. Some

locations have on-call rotations. Must be flexible on work schedule and willing

to work holidays and weekends, as needed

• Role may support more than one location/site.

Physical Requirements:

• Willingness and demonstrated ability to work in the following physical

conditions with reasonable accommodations:

• Regularly lift and/or move up to 39 pounds independently

• Participate in group lifts for 40+ pounds

• Maintain balance and perform construction tasks while on a ladder

• Regularly walk, use hands and fingers, handle or feel, reach with hands and

arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above

shoulders, grasp, carry, push and pull objects into position

• Work in an environment requiring provided ear protection

This role supports data centers in various operational stages. The position may

be assigned to a facility still under development, which could require travel to

established locations for training until your designated site becomes fully

operational.

Essential Requirements:

• Ability to travel to or commute between data center locations as needed

• Willingness to temporarily work at alternative sites during training periods

or until assigned facility is operational

• Travel frequency will vary based on business needs and operational status of

assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50

miles) to active data center sites as required by business needs.

A day in the life

This role acts as Amazon’s front line when it comes to hands-on electrical and

mechanical equipment preventative maintenance (PM) and troubleshooting,

reporting to a site’s Data Center Facility Manager (FM). They will maintain,

operate, and troubleshoot mission-critical data center facility equipment

including stand-by diesel generators and related fuel systems, 3 phase

electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries

and associated systems. Mechanical equipment includes CRAHU units, centrifugal

chillers, cooling towers, water systems, air handlers and associated systems,

pumps, and motors. Additional support equipment is included in the scope of the

role which includes fire/life safety equipment, building automation systems, and

general facilities equipment. Basic Qualifications: - 1+ years of Microsoft

Office products and applications experience

- Work a flexible work schedule including evenings, overnights, and weekends

- 1+ years of electrical facilities maintenance, or 1+ years of mechanical

facilities Preferred Qualifications: - 2+ years of data center engineering

experience

- Experience reading and writing procedures, technical documents, and

engineering drawings

- Associate's degree in related field, or technical degree in related field

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be

based on factors including experience, qualifications, and location. Starting

Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice

Line, 401(k) matching. Learn more about our benefits at

https://hiring.amazon.com/why-amazon/benefits

[https://hiring.amazon.com/why-amazon/benefits].

USA, PA, Fairless Hills - 32.88 - 57.50 USD hourly