Program Manager, Data Center Community

Join our dynamic team and become a critical technical leader who ensures the

heartbeat of our global infrastructure remains strong and resilient. In this

pivotal role, you'll be the guardian of our data center operations, driving

reliability and performance while optimizing operational efficiency across

complex technical environments.

Amazon Web Services is seeking a detail oriented, customer obsessed Program

Manager for its Infrastructure Operations team.

Our Program Managers are able to quickly adapt strategies, plans and solutions

in response to dynamic business requirements. They also must be comfortable

interfacing and driving various functional teams and individuals at all levels

of the organization. If you have previous project engineering experience, are

ready to take on challenges, open minded, appreciate team comradely, have an

occasional sense of humor and want to help Amazon raise the bar, then this role

is for you!

Successful candidates are natural self-starters who possess the ability to

design, develop and deploy innovative solutions to address operational

challenges while driving these solutions to completion. This role requires both

independent contribution as well as the ability to work within

multi-disciplinary teams (internal operations, engineering, legal, finance,

procurement, environmental/health/safety, etc.). This individual has strong

communication skills, is organized and thrive in ambiguity.

The scope of role encompasses program management of capital expense (CAPEX)

and/or operational expense (OPEX) projects within data center operations. The

scope of projects will include but not be limited to the improvement of

electrical, mechanical, fire detection, building improvements, vendor (partner)

management, and cluster wide maintenance coordination. An understanding of these

systems is necessary, as the individual will be expected to identify areas for

improvement as well as act on data provided from other teams and organizations.

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

- Manage requirements, budget, design, and implementation of assigned projects

- Assess annual maintenance program requirements and build a rolling 18 month

project forecast

- Facilitate creation of SOWs with partner teams to be included in contract

documents including RFQ/RFPs, change order controls, purchase orders, and

invoicing.

- Evaluate performance and work product of on-site partners and escalate issues

through Amazon leadership.

- Identify and communicate needs for design improvements.

- Monitor and enforce project schedules and quality with, operational teams,

cross functional amazon team members, and partners.

- Lead and coordinate design and execution efforts between internal teams and

outside partners including equipment specifications, material flow, process

design, and site layout.

- Evaluate project risks and issues and propose actionable resolutions.

- Build strong working relationships with data center leadership teams across

multiple sites as well as other internal stakeholders (operations, finance,

safety, security, legal, procurement).

- General knowledge of data center operations and facility management.

- Track record for being detail-oriented with a demonstrated ability to

self-motivate and follow-through on projects

- Ability to follow accurate and complete support procedures, system

documentation, and issue tracking entries.

- Proactively and continually improve your level of knowledge about data center

relevant technologies. Basic Qualifications: - Bachelor's degree or equivalent

- 3+ yrs of experience as a project engineer, process engineer, program manager,

construction management or related roles.

- Experience in core project management disciplines including scope, schedule,

budget, quality, along with risk and critical path management. Must be well

organized and able to work effectively under pressure. Proven ability to

effectively manage project budgets is essential. Preferred Qualifications: - 5+

years of data center engineering or operations, or 5+ years of facilities

management experience

- Project Management Professional (PMP) or equivalent certification

- 5+ years Technical project management or Construction management

- Experience managing large, cross-functional projects exceeding $3 Million

dollars in scope

- Experience performing vendor management for multiple accounts exceeding $1

million dollars in annual spend

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, MO, New Florence - 96,000.00 - 166,300.00 USD annually