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The Regional Infrastructure Operations Manager is responsible for one or more
Amazon Datacenter Clusters and PoP-scale deployments within a particular region.
It is the senior Infrastructure Operations role within the region and has
managerial responsibility for safety, security, availability, scaling,
efficiency and cost. The Regional Infrastructure Operations organizations are
composed of three functions: compute operations, engineering operations and
logistics. A physical security organization, while not reporting directly to the
Regional Infrastructure Operations Leader, is an integral part of the operation.
Compute operations focuses on the server-level platforms that support both
Amazon Retail and Amazon Web Services. Engineering Operations focuses on the
mechanical, electrical and controls systems that support our data center
critical environments. Logistics Operations executes materials planning and
control to support both on-going operations and expansions. Security Operations
are charged with the physical security of our people, assets, and customer data.
The Regional Infrastructure Operations Leader must be able to build and lead
high performing teams across each of these functions, understand and manage
their day to day operations while at the same time having the technical
capability and curiosity to dive deep into any given challenges as needed.
The Regional Infrastructure Operations Manager is a key role in the management
team that is operating and scaling the world’s largest cloud computing
infrastructure. We encounter interesting, challenging and complex problems every
day. As a technical manager in Amazon you can innovate to solve these issues and
help drive operations excellence in all areas of your role. You will have the
ability to refine and develop processes to optimize operational excellence in
every aspect of your role. You must also have a passion for technology along
with a desire to achieve best-in-the-world operational performance.
Key job responsibilities
- Hiring, managing and developing the operations team including compute
operations managers, engineering operations managers, logistics operations
managers and their teams
- Attainment of organizational performance goals and objectives relating to
safety, security, availability, scaling, efficiency and cost
- Planning and executing the Infrastructure Operations component of new
datacentre and Colocation (Colo) expansions
- Operation and maintenance of mechanical, electrical, and controls systems for
Amazon datacentres to include preventive maintenance, corrective maintenance and
change management
- Vendor management of Colo datacenter services providers to meet or exceed
contracted performance SLA’s
- Safety, security, and availability incident response, incident management and
incident resolution
- Continuous improvement of operational processes, procedures, methods and tools
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional. Basic Qualifications: - Bachelor's degree or above in Civil
Engineering, Mechanical Engineering, Electrical Engineering, Construction
Management or an equivalent engineering science
- Experience in management of datacenter operations, facility engineering
operations, information technology critical environment facilities, advanced
high volume manufacturing, datacenter build-outs and scaling, or similar fields
- Experience directly managing, mentoring, leading, and coaching construction
management and/or engineering professionals
- Experience leading large teams, with demonstrable ability to hire, develop,
and manage high-performing technical teams
- Fluency in English to communicate effectively with global teams.
- Driving license valid in EU. Preferred Qualifications: - Experience in lean or
six sigma methodologies for operational, process, and performance improvement
projects including process mapping and process re-design
- Experience leading and managing operations of critical facilities which
require in-depth knowledge in electrical, mechanical, and control systems
- Knowledge of information technology infrastructure domains such as compute
server platforms, storage server platforms, server components, network devices,
technologies and architectures, IT service delivery principles and best
practices
- Fluency in Swedish.
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https://www.amazon.jobs/en/privacy_page
[https://www.amazon.jobs/en/privacy_page]) to know more about how we collect,
use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.