Technical Infra Program Mgr, Data Center Infrastructure Engineering (DCIE)

The Technical Infrastructure Program Manager II (TIPM II) within Data Center

Infrastructure Engineering (DCIE) manages cross-functional infrastructure

programs across Amazon Fulfillment and Logistics operations worldwide. This role

operates primarily tactically while growing strategically — owning end-to-end

program execution and adapting deployment plans to varying site and regional

scenarios within a defined program strategy.

The TIPM II drives collaboration across engineering, operations, vendors,

finance, and field teams to deliver scalable, reliable, and cost-effective

infrastructure. This includes owning program performance metrics, infrastructure

health dashboards, and reporting (MBRs, QBRs, OP narratives) that give

stakeholders visibility into program impact, risks, and investment

justification.

This role requires the ability to work independently and seek guidance as

needed, adapt deployment plans where templates do not fully fit, coordinate

resources and priorities across teams, and find paths forward in difficult

situations — while beginning to mentor peers and improve team and project

processes.

Key job responsibilities

Program Strategy & Execution

- Own end-to-end execution of cross-functional infrastructure programs; define

scope and success criteria within the program's established strategy

- Deliver in environments where deployment plans may need modification from

defined templates; coordinate resources and priorities across teams

- Manage scope, risk, and time vs. cost trade-offs across program delivery

Program Reporting & Performance Metrics

- Own program KPIs (uptime, power efficiency, deployment cycle times, cost per

deployment)

- Build and maintain dashboards; recognize when deployment issues stem from

technical design gaps and raise them to engineering

Reporting & Business Reviews

- Own OP1/OP2 narratives, MBRs, QBRs, and risk reports for your programs

- Present program status and recommendations to management and senior leadership

Risk Management & Compliance

- Identify and mitigate risks impacting execution; partner with DPM on

escalations and deviation approvals

- Work with infrastructure engineering teams to address audit failures

Process Improvement

- Improve project and cross-team process efficiency; create more predictable

delivery paths

Stakeholder Communication & Leadership

- Act as the interface between engineering, operations, vendors, and management

- Build consensus across differing views; begin mentoring peers and contractors

A day in the life

Your day starts reviewing infrastructure health dashboards and overnight ticket

trends to identify issues or opportunities. You'll lead morning syncs with

engineers and SysDevs to align on milestones, unblock deliverables, and escalate

risks. Midday, you collaborate with vendors and partner teams on deployment

schedules or supply chain constraints. Afternoons involve deep dives on program

metrics or preparing status updates for business reviews. You close out by

refining milestone progress, intake priorities, or supporting peers on program

delivery — all while helping shape infrastructure direction across thousands of

Amazon FCs.

Amazon offers a full range of benefits for you and eligible family members,

including domestic partners. Benefits can vary by location, the number of

regularly scheduled hours you work, length of employment, and job status such as

seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you

exactly, we'd still love to hear from you! At Amazon, we value people with

unique backgrounds, experiences, and skillsets. If you’re passionate about this

role and want to make an impact on a global scale, please apply!

About the team

The Data Center Infrastructure Engineering (DCIE) team within Ops Technology

Infrastructure Engineering (OTIE) designs, standardizes, and sustains scalable,

cost-effective, and resilient IT infrastructure for Amazon Fulfillment and

Logistics Operations worldwide. We enable Operations Technology Solutions (OTS)

by delivering high-performance power, cooling, structured cabling, edge compute,

and automation solutions that ensure reliable and efficient on-premises hardware

operations.

Our work spans Demarcation Rooms, MDFs, IDFs, power systems (UPSs, ATSs, PDUs),

fault-managed power, cooling and containment, Computers on Wheels (COWs),

telecommunications, and distributed edge compute infrastructure to enhance data

processing and reduce latency.

Through automation, predictive data assessment, and proactive maintenance, DCIE

drives operational excellence, minimizes downtime, and scales infrastructure to

support Amazon's rapid growth while aligning with its efficiency, reliability &

safety, sustainability, and scalability goals. Basic Qualifications: - 3+ years

of technical infrastructure management experience

- Experience leading cross-functional projects and managing complex programs

- Experience in data centers, infrastructure service providers, or related

technology companies

- Bachelor's degree in Computer Science, Engineering, a related field, or

equivalent experience Preferred Qualifications: - Knowledge of best practices

and emerging technologies, related to infrastructure (i.e. network, data center,

hardware, software)

- Experience owning end-to-end program delivery and communicating results to

management

- Project Management Professional (PMP) certification, or experience in project

management

- Experience building measures and metrics, and developing reporting solutions

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, TN, Nashville - 120,700.00 - 163,300.00 USD annually