About This Role

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Play a key role in operational improvement within Amazon Web Services, where we

have a history and tradition of innovative technologies and services. Reporting

to the Data Center Delivery Business Operations Manager, you will have the

opportunity join a team that partners across the global AWS infrastructure

organizations to shape the future of the AWS profile and tempo to which we

deliver.

The Data Center Delivery Business Operations team is seeking a highly-skilled &

driven Technical Infrastructure Program Manager who will help drive the team

toward our mission of building durable and reliable data informed processes

within AWS Infrastructure. The ideal candidate has experience managing global

infrastructure projects/programs; developing, monitoring, and reporting

project/program health metrics; leading cross-functional teams; developing &

implementing change management plans; training and mentoring performance; and

driving process improvements. As a Technical Infrastructure Program Manager

within this team focused on global data center inventory and power topology

accuracy, you will be responsible for organizing and managing continuous

improvement and automation initiatives and play a significant role in

developing, driving and managing scalable, data-driven processes.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us

to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Key job responsibilities

- Work with stakeholders to define requirements and processes.

- Manage the dependencies and the interfaces between projects and/or project

deliverables, and negotiate any needed trade-offs.

- Provide program progress reporting on a regular basis.

- End to end responsibility for the program’s execution and success.

- Manage multiple competing projects/programs simultaneously.

- Run meetings, create and maintain timelines, and keep large, diverse groups

informed of progress and obstacles.

- Ensure consistency in deployed configurations and track exceptions for follow

up.

- Develop and implement scalable, data-driven process improvement/automated

solutions.

- Assist in daily operational tasks as part of the overall Data Center Delivery

workflow.

A day in the life

The Soapstone TIPM's responsibilities are split between Program or Project

related initiatives to support additional scope or process improvement related

to capacity delivery, as well as operational ticket-based tasks of creation and

configuration of rack positions within the digital data hall inventory system.

About the team

Soapstone plays a critical role in the Data Center delivery workflow. By

maintaining accurate server rack position data in the digital data hall

inventory system, Soapstone ensures on time rack ordering to fulfill Data Center

capacity needs. Basic Qualifications: - 1+ years of technical program management

experience Preferred Qualifications: - Bachelor's degree in engineering or a

related technical field

- Experience in data center, networking engineering, systems engineering or

construction management with a good understanding of data center technologies

such as power, cooling and controls systems

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package

will include sign-on payments and restricted stock units (RSUs). Final

compensation will be determined based on factors including experience,

qualifications, and location. Amazon also offers comprehensive benefits

including health insurance (medical, dental, vision, prescription, Basic Life &

AD&D insurance and option for Supplemental life plans, EAP, Mental Health

Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy

Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at https://amazon.jobs/en/benefits

[https://amazon.jobs/en/benefits].

USA, VA, Herndon - 95,300.00 - 160,000.00 USD annually

USA, WA, Seattle - 95,300.00 - 160,000.00 USD annually

About This Role