Technical Operations Engineer, Data Center Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS Data Centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help.

You’ll interface with a diverse team of software, hardware, and network

engineers, supply chain specialists, security experts, operations managers, and

other vital roles. You’ll collaborate with people across AWS to help us deliver

the highest standards for safety and security while providing seemingly infinite

capacity at the lowest possible cost for our customers. And you’ll experience an

inclusive culture that welcomes bold ideas and empowers you to own them to

completion.

The Infrastructure Operations (Data Center) team is the backbone of AWS,

supporting the rapidly growing AWS business and customers 24/7. We are committed

to maintain the physical infrastructure of AWS, ensuring the standards for

operational performance in the areas of safety, security, availability,

productivity, capacity, efficiency, and cost.

Join our innovative team where you'll contribute to maintaining and optimizing

critical infrastructure that powers digital experiences for millions of

customers worldwide. In this collaborative role, you'll apply your technical

expertise while working with diverse teams to ensure the reliability and

efficiency of our data center operations.

We are a supportive and inclusive team passionate about maintaining world-class

data center facilities. Our team values diverse perspectives and fosters an

environment where everyone can contribute their unique insights to solve complex

challenges.

Key job responsibilities

- Undertake and support management of both routine maintenance and emergency

service of a variety of critical systems such as switch-gear, generators, UPS

systems, power distribution equipment, chillers, cooling towers, computer room

air handlers, building monitoring systems, fire systems, etc.

- Installation of new rack capacity and provisioning of power/cooling

- On-site management of contractors and vendors, ensuring that all work

performed, is in accordance with established practices, procedures & local

legislation.

- Establish performance benchmarks, conduct analyses and prepare reports and

documentation of all aspects of critical facility infrastructure operations and

maintenance. Manage the facility’s assets.

- Generate change management requests & incident management tickets for all

facility related events (mechanical, electrical, plumbing) and assist in the

resolution of infrastructure engineering and services issues.

- Collaborate with data center IT managers and other business leaders to

coordinate day to day operations, projects, manage capacity, and optimize plant

safety, performance, reliability, sustainability, and efficiency.

- Drive & implement projects to increase current facility capacity, efficiency,

sustainability & reliability as well as assist in the design implementation,

commissioning and build out of new data center facilities.

A day in the life

No two days are the same in AWS data centres but, typically, your day will

include:

- Attending operational meetings to foster awareness of important activities

across the Melbourne data centre region

- Mentoring and development of less experienced engineering operations

technicians

- Planning and scheduling of maintenance activities for critical infrastructure

- Collaborating on solving complex engineering problems impacting critical

infrastructure

- Collaboration with other AWS data centre regions globally

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why flexible work hours and arrangements

are part of our culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences,

inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional. Basic Qualifications: - 4+ years of relevant work experience

- Can bend or twist the body into unusual positions while working

- Can use hands to manipulate small wires and objects Preferred Qualifications:

- 4+ years of data center engineering experience

- Knowledge of network design and layout as well as low voltage (copper/ fiber)

cabling

- Experience in data center engineering

- Can perform physical tasks all day without becoming overly tired

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a

related field

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians

of country throughout Australia and their connections to land, sea and

community. We pay our respect to their elders past and present and extend that

respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.