About This Role

AWS Infrastructure Services owns the design, planning, delivery, and operation

of all AWS global infrastructure. In other words, we’re the people who keep the

cloud running. We support all AWS data centers and all of the servers, storage,

networking, power, and cooling equipment that ensure our customers have

continual access to the innovation they rely on. We work on the most challenging

problems, with thousands of variables impacting the supply chain — and we’re

looking for talented people who want to help. 

You’ll join a diverse team of software, hardware, and network engineers, supply

chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest

standards for safety and security while providing seemingly infinite capacity at

the lowest possible cost for our customers. And you’ll experience an inclusive

culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work

Based Learning Program (WBLP). This trainee position requires the successful

candidate report to a site location. Amazon has multiple WBLP trainee openings

in 2026. Trainees will participate in our 12-month work and training program in

our Northern Virginia facilities.

Physical Requirements (reasonable accommodations available):

Regularly lift and/or move up to 40 pounds; and participate in group lifts for

41+ pounds

Ability to work in an environment that operates 24/7 with an ability to

participate in primary responder rotation and provide after-hours support as

needed

Working in cramped and/or elevated and/or noisy environments

Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours

a day

Ascending and descending ladders, stairs, and gangways safely and without

limitation

Tolerance for working in non-climate-controlled environments with temperature

fluctuations.

NOTE: Amazon is not able to provide immigration sponsorship now or in the future

for these positions. Eligible candidates must have work authorization without

employer intervention to be considered.

NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are

within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS

GovCloud region will be restricted to Amazon employees who are U.S. Persons

(GovCloud may NOT be accessed from outside of the United States).

Key job responsibilities

Performing server rack installations, hardware break-fix on various components,

troubleshooting network issues, and responding to operational incidents that

impact service availability, escalating to senior

technicians and management as needed/required

Serving as a contact point for both internal and external stakeholders,

including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change

management activities

Contributing to documentation and process improvement initiatives based on your

analysis of operational issues

Successfully completing the 12-month Work Based Learning Program training

curriculum, including all required safety certifications, technical

competencies, and performance milestones.

A day in the life

Day in The Life

As a Data Center Technician professional, you will grow into an industry-leading

role and

demonstrate a breadth of knowledge while you

Take ownership of technical issues brought by

their customer base, engaging other teams when needed to drive resolution

Solve problems at their root and step back to understand the broader context

Maintain service level agreements through the implementation of proactive issue

detection and reporting

You may be required to work shifts that will include

days/nights/weekends/holidays. Traveling within the regional work area is

required. You will be responsible for having a reliable personal vehicle and a

valid driver’s license to travel within the regional work area, as company

transportation will not be provided.

About the team

AWS is committed to providing a safe and healthy work environment. The WBLP

training program has a focus on safety, as a WBLP you will be trained on data

center safety, policies, procedures, and guidelines.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted

cloud platform. We pioneered cloud computing and never stopped innovating —

that’s why customers from the most successful startups to Global 500 companies

trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred

qualifications and skills listed in the job description, we encourage candidates

to apply. If your career is just starting, hasn’t followed a traditional path,

or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the

expense of sacrifices at home, which is why we strive for flexibility as part of

our working culture. When we feel supported in the workplace and at home,

there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led

affinity groups foster a culture of inclusion that empower us to be proud of our

differences. Ongoing events and learning experiences, including our

Conversations on Race and Ethnicity (CORE) and AmazeCon ( diversity)

conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s

Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and

other career-advancing resources here to help you develop into a better-rounded

professional.

Basic Qualifications: - High school or equivalent diploma

- Are 18 years of age or older

- Willingness to participate in shift rotations to support 24/7 data center

operations. Preferred Qualifications: - Knowledge of computer hardware

components and operating systems

- Experience with Microsoft Office products and applications

- Experience managing work and priorities through a ticketing system and

coordination with Manager

- STEM classes or vocational course curriculum education

Amazon is an equal opportunity employer and does not discriminate on the basis

of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our

customers. If you have a disability and need a workplace accommodation or

adjustment during the application and hiring process, including support for the

interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

[https://amazon.jobs/content/en/how-we-hire/accommodations] for more

information. If the country/region you’re applying in isn’t listed, please

contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be

based on factors including experience, qualifications, and location. Starting

Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice

Line, 401(k) matching. Learn more about our benefits at

https://hiring.amazon.com/why-amazon/benefits

[https://hiring.amazon.com/why-amazon/benefits].

USA, MD, Frederick - 23.07 - 40.48 USD hourly

About This Role