Field Service Engineer, Data Center Operations at Apple — Shanghai, Shanghai | Racks & RowsField Service Engineer, Data Center Operations
Apple·Shanghai, Shanghai
Full-time
Free account to apply · application completed on Apple
About This Role
Imagine what you could do here. At Apple, new ideas have a way of becoming
extraordinary products, services, and customer experiences very quickly. Bring
passion and dedication to your job and there's no telling what you could
accomplish. Do you wish to be challenged to think creatively? The people here at
Apple don’t just craft products - they build the kind of wonder that’s
revolutionized entire industries. It’s the diversity of those people and their
ideas that inspires the innovation that runs through everything we do, from
amazing technology to industry-leading environmental efforts. Join Apple and
help us leave the world better than we found it! In this role you will focus on
developing and sustaining solutions through communication and coordination with
Apple Data Center teams and Business Groups to help deliver a solid
infrastructure and services to meet global business objectives. We seek a
self-starter, visionary team player with strong infrastructure cabling
capabilities to drive standards as well as innovative methodologies to achieve
these objectives who likes to travel to locations worldwide.
The Data Center Operations (DCO) group is looking for a Field Service Engineer.
The successful candidate will be responsible for deploying and maintaining
servers and supporting fixtures and infrastructure in our remote locations
Experience with DC operational tasks, including rack sizing, equipment
installation and decommissioning. Ability to sit, stand, bend, stoop, push,
pull, reach and lift as required on a continuous basis with items that can weigh
up to 34 kg. Hands-on experience with various copper and fiber cabling
structures. Excellent communication skills, both verbally and written In both
Chinese and English. Ability to travel domestically and internationally up to
60% of your work schedule.
Capable of independent problem-solving and self-motivated. 4+ years’ experience
or related experience in a data center environment. Strong communicator at all
levels with excellent oral and written skills to a variety of audiences. Ability
to build and grow relationships and collaborate with other teams. Prior
experience in DC operations, supply chain, and DC construction. Experience with
DCIM tools. Possess a global perspective with the ability to understand and work
effectively in a culturally diverse organisation. Ability to manage key
stakeholder interests while at the same time managing conflicting priorities and
Required Skills
Data center operationsInfrastructure cablingCopper cablingFiber cablingServer deploymentEquipment installationRack sizingDCIM toolsSupply chain managementData center constructionProblem-solvingCommunicationStakeholder managementCross-functional collaboration