
Field Service Engineer, Data Center Operations
Application completed on Apple
About This Role
Do you want to help build some of the largest and most consequential enterprise
and customer technology systems in the world? Join Apple’s Information Systems
and Technology (IS&T) organization. IS&T is the engine behind everything Apple
does for customers and for the people who build for them. It’s Apple’s central
nervous system. Supporting 2.5 billion active Apple devices, processing billions
of secure transactions, and keeping the technology that defines modern life
running flawlessly, IS&T makes the impossible feel effortless.” Do you love
building solutions to handle global complexity and immense scale? Imagine what
you could do here. Infrastructure Services is part of IS&T and the foundation of
Apple's global network operations — managing data center equipment and systems
to deliver compute, storage, and networking services for teams across Apple,
including its internal developer community. From individual facilities to a
worldwide network, Infrastructure Services ensures the technology underneath
everything works without question.
DESCRIPTION
The Data Center Operations (DCO) group is looking for a Field Service Engineer.
The successful candidate will be responsible for deploying and maintaining
servers and supporting fixtures and infrastructure in our remote locations
globally.
MINIMUM QUALIFICATIONS
Experience with DC operational tasks, including rack sizing, equipment
installation and decommissioning. Hands-on experience with various copper and
fibre cabling structures. Prior experience in DC operations, supply chain, and
DC construction. Ability to travel domestically and internationally up to 60% of
your work schedule.
PREFERRED QUALIFICATIONS
Capable of independent problem-solving and self-motivated. Experience in a data
center environment. Strong communicator with excellent oral and written skills
to a variety of audiences. Ability to build and grow relationships and
collaborate with other teams. Experience with DCIM tools. Possess a global
perspective with the ability to understand and work effectively in a culturally
diverse organisation. Ability to manage key stakeholder interests while at the
same time managing conflicting priorities and business interests.

