Data Center Lead

BGIS is currently seeking a Data Center Lead to join the team in Las Vegas, NV. 

BGIS is a leading provider of integrated facility management, project

management, energy & sustainability, and real estate services. With a team of

over 7,000 globally, we inspire better business performance by creating

optimized, client-focused environments. Join us to make an impact in a

collaborative, innovative workplace.

As the Data Center Lead, you’ll oversee daily operations and white space

projects for data centers, acting as the primary liaison with Data Center

Managers. You’ll lead a team of technicians, manage critical tasks, and ensure

high-quality service delivery while maintaining compliance with client SLAs.

Key Duties and Responsibilities

 Daily Oversight of Team Members 

* Demonstrate strong, competent leadership for team members to guide them in

reaching their full potential and meeting their objectives, which supports

achievement of our corporate goals. 

* Contribute actively to providing onboarding training and hands-on data center

training to all team members.

* Provide mentoring, coaching, and guidance to all team members. 

* Conduct daily huddles with team members.

* Monitor daily performance to ensure client service is delivered in a timely

and quality manner. 

* Enable team members with framework to provide “run the business” support.

* Contribute to the completion of other key initiatives as assigned. 

Run the Business Leadership 

* Regular walks through the Data Center daily.

* Effectively manage the ServiceNow ticketing queue, triaging tickets based on

priority and scheduling work to meet / exceed SLA requirements.

* Perform Quality Checks and delegate Quality Checks to experienced data center

technicians. 

* Complete assigned and scheduled tasks in a timely manner in accordance with

client deadlines. 

* Provide guidance pertaining to physical installation and power-up (Rack &

Stack) of servers, peripherals, and network equipment.

* Participate in SOP meetings and drive SOP development.

Experience:

* High School Diploma or equivalent. 

* Minimum 3 years experience with IT and networking systems, with exposure to

technical and operations roles in a Data Center environment or equivalent

work experience. 

* Minimum 1 Technical Certification or equivalent work experience. 

* Experience with dynamic Colocation and Managed Services environments. 

* Strong working knowledge of Data Center architectures and systems for raised

floor space: equipment cabinets, containment solutions, final power

distribution, computer systems, network systems, cabling systems, and

communications circuits. 

* Comprehension of Data Center core infrastructure (power, cooling, fire

protection) and interactions with raised floor equipment standards. 

* Proficiency with DCIM principles and applications. 

* Positive focus to contribute to a team environment where diversity, knowledge

transfer, and cohesiveness is promoted. 

* Ability to work collaboratively with clients, colleagues, and other service

providers to plan and execute tasks. 

* Strong customer service skills and maintenance of good relations with clients

and other team members. 

* Excellent verbal and written communication skills.

* Strong proficiency with ServiceNow. 

Physical Demands & Work Environment

* Physical ability to walk jobsites 

* Ability to work at heights preferred

* Ability to work all shift schedules 7x24x365

* Availability to be on-call and respond to off hour emergency calls 

Visit bgis.com/us/careers to apply and learn more.

Our company culture includes a robust mix of sound business practices and

employee initiatives that promote personal and professional development,

work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the

right to work in surroundings that are free from all forms of unlawful

discrimination. We are committed to providing equal employment opportunity to

all employees and applicants without regard to race, color, religion, gender,

national origin, age, disability, ancestry, creed, marital status, sexual

orientation, or Veteran or military status, genetic information or any other

basis prohibited by local, state or federal law in the relevant jurisdiction.

This policy applies to all terms and conditions of employment including, but not

limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and

retaining minority and women professionals from all backgrounds. Our commitment

is consistent with our recognition that it is the outstanding people within

BGIS who the source of our strength have always been. We recognize that

promoting diversity is an integral component of our continuing quest for

organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social

responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should

contact their direct supervisor or the Human Resources Department without fear

of retaliation of any kind.

The salary range for this non-exempt position in the US is $34.00-$36.00 an

hour. 

A candidate’s salary offer is determined by various factors including, but not

limited to, relevant work experience, knowledge, skills, abilities, education,

certifications, licenses, and location.

BGIS offers a comprehensive benefits package including medical, dental, vision,

prescription coverage, health savings account, flexible spending account (both

healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid

company holidays, short term and long-term disability, life insurance, employee

assistance program, tuition reimbursement, paid parental leave, gym membership

discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal

pay for work of equal value.  

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