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DATA CENTER TECHNICIAN INTERVIEWER
POSITION OVERVIEW
Black Box is seeking an experienced Data Center Technician Interviewer to
support and strengthen our technician hiring process. This role is responsible
for conducting structured technical interviews, evaluating candidate readiness,
and ensuring consistency and quality across all technician hiring decisions.
The ideal candidate is a former data center or field technician who has
progressed into a hiring or leadership role, with a strong understanding of both
technical competencies and effective interview practices. This individual brings
a balanced perspective—combining real-world experience with the ability to
assess talent objectively and professionally.
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KEY RESPONSIBILITIES
INTERVIEWING & CANDIDATE ASSESSMENT
* Conduct structured technical interviews for data center technician candidates
across various experience levels.
* Evaluate candidate proficiency in areas such as hardware installation,
cabling, troubleshooting, and data center operations.
* Assess both technical capability and soft skills, including communication,
reliability, and safety awareness.
* Provide clear, consistent, and unbiased interview feedback aligned with
company hiring standards.
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INTERVIEW PROCESS SUPPORT & COVERAGE
* Step in to support or back-fill hiring manager interview stages as needed to
ensure continuity in the hiring process.
* Partner with recruiters and hiring managers to maintain efficient interview
scheduling and throughput.
* Ensure a consistent and high-quality candidate experience across all
interview interactions.
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INTERVIEW STANDARDS & BEST PRACTICES
* Apply structured interviewing techniques and follow established evaluation
frameworks.
* Uphold best practices related to fair hiring, compliance, and unbiased
candidate assessment.
* Identify gaps or inconsistencies in the interview process and recommend
improvements.
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COLLABORATION & HIRING ALIGNMENT
* Work closely with hiring managers, operations teams, and recruiting partners
to align on role requirements and candidate profiles.
* Calibrate with interviewers and stakeholders to ensure consistency in
candidate evaluation standards.
* Contribute to ongoing refinement of interview questions, rubrics, and hiring
criteria.
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REQUIRED SKILLS & COMPETENCIES
TECHNICAL EXPERTISE
* Strong hands-on experience in data center operations, including hardware
installation, cabling, and troubleshooting.
* Solid understanding of data center environments, workflows, and technician
responsibilities.
* Ability to accurately assess real-world technical skills and problem-solving
ability.
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INTERVIEWING & EVALUATION SKILLS
* Prior experience conducting interviews in a hiring manager or technical
interviewer capacity.
* Strong understanding of effective interviewing techniques, including
structured and behavioral interviewing.
* Ability to evaluate candidates objectively and provide clear, actionable
feedback.
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PROFESSIONAL SKILLS
* Clear and confident communicator with strong interpersonal skills.
* Highly organized with the ability to manage multiple interviews and
priorities.
* Detail-oriented and consistent in evaluation and documentation.
* Demonstrates professionalism, sound judgment, and a commitment to fair hiring
practices.
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PREFERRED QUALIFICATIONS
* Previous experience as a Data Center Technician, Lead Technician, or similar
field-based role.
* Experience serving as a hiring manager or regularly participating in
structured interview panels.
* Familiarity with applicant tracking systems (ATS) and interview coordination
processes.
* Experience hiring for data center, infrastructure, or technical operations
roles.
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POSITION DETAILS
* Employment Type: Full-time, contract to possible hire
* Work Location: fully In-office - 2701 Dallas Pkwy Suite # 510, Plano, TX
75093
* Standard hours: Monday-Friday 8:00am-5:00pm
* Travel: Occasional local travel expected, typically less than 15%
This job description is designed to cover or contain a comprehensive listing of
activities, duties, and responsibilities that are required of the employee; it
is not meant to be all-inclusive for any one position. Job responsibilities and
requirements are subject to change at any time due to business conditions or any
other reason.
About Us:
Black Box Network Services is a leading technology solutions provider dedicated
to helping customers design, deploy and manage their IT infrastructure. We
deliver high-value products and services through our global presence and 3,000
team members.
What’s in it for You at Black Box Network Services?
Black Box provides challenging work that creates advancement opportunities
within the organization for those demonstrating desire and aptitude through
their achievements. We have no shortage of opportunities. If you are looking for
a business that allows for individual reward and growth, we are the place for
you!
Black Box does not discriminate against individuals on the basis of race, color,
marital status, sex, sexual orientation, religion, national origin, age,
disability, veteran status, genetic information, or any other protected status,
and endorses those policies and practices which seek to recruit, hire, train and
promote the most qualified persons into available jobs.
