QA Specialist - Data Center
Application completed on Black Box
About This Role
Roles and Responsibilities
* Safety is our Priority. Follow Safe Work Practices that conform with the
Company’s Safety Program and client worksite policies ensuring that every
person on the team Stays Accident Free Every-day.
* Promote company Core Values to foster and safeguard Company culture.
* Collaborate with program representatives to coordinate and incorporate
applicable quality expectations into the Black Box QMS.
* Engage and influence relevant operational personnel to successfully comply
with installation specifications documented within the Black Box QMS
standard.
* Conduct formal Gemba walks to review Work in Progress (WIP) and completed
scopes of work. Include internal customers to share and promote technical
knowledge and skills. Conduct with external parties when applicable.
* Ability to contribute to the development of QA tools that promote the quality
awareness culture. Partner with field staff for successful implementation
and execution of the Innovation, Lessons Learned, Right First Time and
Standards quality elements.
* Coordinate and conduct timely WIP quality inspections prioritized according
to production status and risk management as represented in the P6 project
schedule.
* Train and coach internal employees to integrate quality awareness into daily
activities (way of working).
* Technical writing - Ability to partner for the development of installation
and technical standards, procedures, inspections and reporting documents as
required to support Black Box projects.
* Drive continuous improvement activities and support Lean initiatives to align
with achieving corporate strategic goals.
* Issue, record, monitor and close nonconformance reports. Participate in GC
and client quality programs as required. Trend data to identify recurring
issues.
* Conduct corrective action(s) verification audits for non-conforming
observations.
* Participate and contribute to structured problem solving to determine root
cause, effective countermeasure(s) and scale best practices as Lessons
Learned.
* Network across intra/inter-site QA organization the best practices and
learnings to scale and anchor into standards.
Supporting Duties:
* Materials – Verify materials to be installed and installed from CFCI and OFCI
sources meet design specifications.
* Design Documentation - Verify site as-built design documentation is
accessible and is sourced by field staff.
* Prioritized Response – Ensure rapid responses to high priority
nonconformances and resolution activities to close out.
* Strategic Planning – Facilitate realization of project pipeline planning
related to data center build.
* Technical – Serve as a technical resource in the field for Black Box
structured cabling standards, installation standards, build specifications,
and industry standards.
Travel: The individual in this role should be able and willing to travel as
required by Black Box.
Position Requirements
Education:
* High school diploma or GED required.
Certifications:
Preferred professional certifications:
* OSHA 30-Hour certification (if not certified at time of hire, certifications
must be obtained within six (6) months of employment).
* CommScope certifications and/or BICSI certifications (i.e., IN225, IN250,
TE350).
Experience:
* ≥2 years field experience installing and testing fiber.
* Structured cabling and/or Data Center cabling experience.
* Experienced in training technicians and quality standards preferred.
* Proven work experience in Infrastructure deployment.
* Ability to implement and monitor a Quality Management System.
* Strong communication, coaching and collaborative skills.
* Demonstrate analytical, decision making and problem-solving skills.
* Ability to add value, contribute and actively participate as part of a team.
* Demonstrate professionalism with ability to engage effectively to build
rapport with internal customers, program representatives and others.
* Ability to effectively coach, influence and encourage others in quality
topics.
* Promotes a working climate that fosters winner mentality, ownership,
creativity, openness, passion and spark.
* Ability to work under time pressure and adapt to changing requirements with a
positive attitude.
* Use strong oral/written communication and organizational skills to
consistently exceed internal and external customers’ expectations.
* Disciplined, detail oriented, organized and self-starter.
* Ability to plan and prioritize tasks to efficiently conduct and complete
scheduled activities.
* Ability to understand and comply with policies and standard operating
procedures.
* Proficient in using a computer and Microsoft Office (Outlook, Word, Excel,
etc.).
Knowledge, Skills, and Abilities
* Proven work experience in Infrastructure deployment.
* Ability to implement and monitor a Quality Management System.
* Strong communication, coaching and collaborative skills.
* Demonstrate analytical, decision making and problem-solving skills.
* Ability to add value, contribute and actively participate as part of a team.
* Demonstrate professionalism with ability to engage effectively to build
rapport with internal customers, program representatives and others.
* Ability to effectively coach, influence and encourage others in quality
topics.
* Promotes a working climate that fosters winner mentality, ownership,
creativity, openness, passion and spark.
* Ability to work under time pressure and adapt to changing requirements with a
positive attitude.
* Use strong oral/written communication and organizational skills to
consistently exceed internal and external customers’ expectations.
* Disciplined, detail oriented, organized and self-starter.
* Ability to plan and prioritize tasks to efficiently conduct and complete
scheduled activities.
* Ability to understand and comply with policies and standard operating
procedures.
* Proficient in using a computer and Microsoft Office (Outlook, Word, Excel,
etc.).
