Data Center Operations and Design Engineer at Comcast — Hillsboro, Oregon | Racks & Rows
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Data Center Operations and Design Engineer
Comcast·Hillsboro, Oregon
Full-timerotating
Free account to apply · application completed on Comcast
About This Role
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
We’re seeking an experienced Data Center Operations and Design Engineer to provide technical leadership across deployment activities and day-to-day operations within a critical facility environment. This role serves as a member of the Data Center Engineering team, responsible for complex hardware installations, decommissioning, migrations, structured cabling, maintenance execution, troubleshooting, operational incident response, and on-call support. The ideal candidate brings advanced hands-on technical expertise, leads cross-functional projects and vendor engagements, applies sound engineering judgment in infrastructure planning and equipment placement, develops and maintains technical procedures and MOPs, mentors team members, and drives operational excellence while ensuring data center operations are executed safely, efficiently, and in compliance with company standards. They play a key role in maintaining reliable, scalable, and highly available infrastructure while continuously identifying opportunities to improve processes, service reliability, and operational performance.
Job Description
*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*
The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.
This engineer works onsite in our Hillsboro, OR Data Center. Two possible shifts are Monday-Thursday, 8am-7pm OR Monday-Friday 8am-5pm with a rotating on-call weekend schedule.
What You’ll Do:
Manage rack, stack, power, cabling, deployment, decommissioning, and migration of equipment within the critical facility.
Troubleshoot operational issues, support outage response activities, and engage appropriate resources to drive issues to closure.
Maintain and troubleshoot structured cabling infrastructure and support day-to-day capacity and operational requirements.
Develop, maintain, and execute MOPs, technical procedures, and validation steps to ensure work is completed safely and with minimal impact.
Participate in the on-call rotation, respond to after-hours incidents and urgent operational issues, and coordinate escalation or recovery actions as needed.
Document incident details, actions taken, and follow-up requirements to support effective handoff, root cause review, and continuous improvement.
Interface with vendors and internal stakeholders to install, maintain, troubleshoot, and support data center infrastructure and related services.
Skills & Experience We’re Looking For:
2–5+ years of experience installing and supporting switches, routers, servers, and rack-mounted equipment in a data center or critical facility
Experience supporting high-speed data, voice, IP, and network infrastructure
Working knowledge of power systems, including PDUs, ATSs, and UPSs
Understanding of data center power and HVAC environments
Ability to plan installations, manage inventory, and maintain accurate documentation
Additional Preferred Skills/Qualifications:
Exposure to AI tools, automation, or data-driven technologies
Experience creating and maintaining technical documentation and procedures
Familiarity with DCIM tools, ticketing systems, and data center support platforms
Experience coordinating vendors, materials, and project work
Strong problem-solving, organizational, and analytical skills
Effective communication and teamwork across technical and business teams
Ability to work independently, adapt in fast-paced environments, and execute with high quality
Proficiency with Microsoft Office and standard computer applications
Demonstrates accountability, sound judgment, and professionalism
Effective communication and teamwork across technical and business teams
Ability to work independently, adapt in fast-paced environments, and execute with high quality
Proficiency with Microsoft Office and standard computer applications
Demonstrates accountability, sound judgment, and professionalism
About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
Medical & Dental
401(k) Savings Plan
Generous paid time off
Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Learn more at jobs.comcast.com/benefits
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Job Profile: Engineer 3, Excellence in Operations
Skills
Data Center Engineering, Network Infrastructures, Routers
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Required Skills
Data center engineeringNetwork infrastructureHardware installationStructured cablingTroubleshootingOperational incident responsePower systemsHVAC environmentsCapacity planningVendor managementTechnical documentationProject executionDCIM toolsTicketing systemsInfrastructure planning
