Data Centre Technician (Tier 2)

Job Title

Data Centre Technician (Tier 2)

Job Description Summary

Job Description

Job Description

The Facilities Management Technician oversees day-to-day data centre facility operations, coordinating maintenance, change management, and incident response to ensure compliant, resilient infrastructure performance.

Key responsibilities:

Oversee maintenance activities and coordinate change implementation across data centers

Provide onsite support during scheduled maintenance windows

Review and validate technical documents such as MOPs, Risk Assessments, and SOPs

Manage vendor change requests through the internal change management process

Consolidate maintenance schedules and monitor change records

Support risk-based approvals and escalations, including preparation for CAB reviews

Respond to facility incidents and alarms by verifying affected areas and coordinating with providers

Ensure emergency procedures are activated where required

Maintain accurate maintenance, change, and audit records

Provide regular operational updates on facility activities, support requests, and performance

Requirements:

1–2 years of relevant onsite experience in data center operations, facilities support, or a similar environment

Ability to complete a tailored training plan related to the role

Working knowledge of data center infrastructure systems, including electrical, mechanical, HVAC, fire suppression, and monitoring systems

Strong communication skills, with the ability to provide updates clearly, escalate issues promptly, and work effectively within structured maintenance and incident processes

Familiarity with incident management, change management, and risk-based review of vendor maintenance activities in operational environments

INCO: “Cushman & Wakefield”