Strategic Key Accounts Manager - Data Center Engineer

Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.

About Eaton

Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.

The primary goal is to advance Eaton in becoming the leading company in the data center industry by managing its reputation and sales into complex, multi country, mult product, data centre projects.

As part of the Data Centre Segment business growth team, the Strategic Key Accounts Manager - Data Center Engineer shall grow Eaton’s revenue within large international and National data centre operating companies. The individual is expected to identify and book profitable new business directly with theses clients. For the purpose of maintaining thier external client focus, the individual shall also function collaboratively internally with other regional and global account managers, central account support team, bid response team, business units, funtional units, segment marketing and country business growth organizations.

The individual will be responsible for the executing the data centre regional & global strategy at the client account level. In doing so he/she shall identify which accounts, consultants, and contractors can influence and unlock commercial opportuniites for EATON. The individual must have a thorough experience and a long track record (min 8 years) of success in the data centre industry.

In general the individual shall be assigned to a number of Accounts but occasionally may also find, or be assigned, to single opportunities of interest. The individual shall follow the segement defined processes for opportunity identification, qualification, client requirement analysis and value proposition creation and shall oversee the technical and commercial bid repsonse and the overall client tendering process.

To perform effectively the individual shall maintain sufficient market and competitor intelligence. he/she shall understand client and market primary trends and requirements and understand how competiton address them and how Eaton unquely and preferentially meets them.

To perform effectively the individual shall be highly profficient at communicating Eaton's differentiated value at company, product and service levels.

What you’ll do:

Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set accross

a) Sales, Orders, Pipeline

d) Sales Product Mix

e) Margin/Profitability

f) Contacts accross key functions and levels

Identify & build positive relations with all account decision makers & influencers who impact current or future business with Eaton

Identify, engage, secure revenue opportunities within assigned Account(s)

Understand & capture clients challenges & requirements and resolve with reference to Eaton portfolio

Oversee and align the commercial and engineering response to tenders to client requirements.

Oversee effective handover to post order project management, product services & customer support teams

Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor

Be highly knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to Eaton business

Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business.

Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both 'year to date' and forecast for order intake & revenue information. Responsible for reporting the narrative & the numbers.

Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client.

Build a multi-lane bridge between Eaton and the client organisation. This may include R&D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management.

Qualifications:

Bachelor's Degree in Electrical / Electronic, Mechatronics Engineering or equivalent.

8+ years of related experience in the data center business in a business growth/account management role

Skills:

Demonstrated ability to inspire and coordinate others. The position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others. Strong technical and engineering presence.

Demonstrable knowledge of data centre design and operations.

Strong executive presence and ability to relate well as a peer to leaders of target customers

Must be able to take a leadership role in managing complex situations

Must be able to identify and implement new tools and processes

Understand when to support, when to lead, when to listen and when to direct.

What we offer you:

Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry

Work in a company that is commitment to Inclusion & Diversity and Sustainability

Annual mentoring program, Eaton University, a reward, and recognition system

Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide

Strong, agile and diverse team locally and globally

Strong processes and state-of-the-art systems and tools

Structured employee development processes, open feedback culture with development plans

Detailed induction support and well-structured onboarding

Balance your work and life with a hybrid worktime model

Living and Working in Dubai

Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.

At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.

#LI-NY1