About This Role

MINIMUM QUALIFICATIONS:

* Bachelor's degree in a technical field or equivalent practical experience.

* 8 years of experience in computing infrastructure, networking, operating

systems, or hardware.

* 5 years of experience managing technical, vendor, contract management, or

delivery teams.

* Ability to work non-standard hours, including working weekends, night shifts,

holidays and on shift-based schedules as required.

* Ability to travel 50% of the time.

PREFERRED QUALIFICATIONS:

* Experience working in data center environments, including building and

operating infrastructure, and network and compute architecture and lifecycle.

* Experience with initiating and executing initiatives in a global environment.

* Ability to implement and drive the safety culture at the site, while

fostering a collaborative team environment.

ABOUT THE JOB:

Google isn't just a software company. The Hardware Operations team is

responsible for monitoring the state-of-the-art physical infrastructure behind

Google's powerful search technology. As an Operations Technician, you'll

install, configure, test, troubleshoot and maintain hardware (like servers and

its components) and server software (like Google's Linux cluster). You'll also

address the configuration of more complex components such as networks, routers,

hubs, bridges, switches and networking protocols. You'll participate in or lead

small project teams on larger installations and develop project contingency

plans. A typical day involves manual movement and installation of racks, and

while it can sometimes be physically demanding, you are excited to work with

infrastructure that is at the cutting-edge of computer technology.

You manage a team that ensures the quality installation of server hardware and

components. You coordinate over multiple sites and take charge of complicated

installations/troubleshooting.

The Google Data Center team operates some of the most sophisticated server,

storage and networking systems on the planet. Our teams ensure that our customer

service level agreements and availability goals are met while maintaining

environmental and safety standards, at scale.

In this role, you will be responsible for daily operations in third-party owned

and operated data center facilities. You will manage a team of data center

technicians and oversee the installation and maintenance of server and network

infrastructure. You will take charge of complicated

installations/troubleshooting and ensure timely completion of project work. As a

people manager, you will look after your team's development and career growth.

Behind everything our users see online is the architecture built by the

Technical Infrastructure team to keep it running. From developing and

maintaining our data centers to building the next generation of Google

platforms, we make Google's product portfolio possible. We're proud to be our

engineers' engineers and love voiding warranties by taking things apart so we

can rebuild them. We keep our networks up and running, ensuring our users have

the best and fastest experience possible.

RESPONSIBILITIES:

* Lead a team of individuals; set and communicate individual and team

priorities that support organizational goals. Meet regularly with individuals

to discuss performance and development, and provide feedback and coaching.

* Maintain, monitor, and execute security and operational procedures and

track/analyze trends to identify opportunities for improvements ensuring

alignment with organizational policies.

* Repair, fix, and perform preventative maintenance on equipment, servers,

machines, or infrastructure based on identified issues.

* Support and contribute to the implementation of Environmental Health and

Safety (EHS) and other compliance programs and initiatives in collaboration

with other teams to ensure environmental and safety incidents are

investigated, resolved, and reported.

About This Role