Data Center Technician
Application completed on Google
About This Role
MINIMUM QUALIFICATIONS:
* Experience with assembly of mechanical or electrical systems, or performing
component-level repairs and troubleshooting on technical equipment.
* Experience diagnosing and troubleshooting one of the following: operating
systems, computer/server hardware, or networking protocols.
* Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself
physically over extended periods of time, including frequent bending,
kneeling, climbing, pushing/pulling and lifting.
* Ability to work non-standard hours, including working weekends, night shifts,
holidays and on shift-based schedules as required.
PREFERRED QUALIFICATIONS:
* Bachelor's degree or equivalent practical experience.
* 2 years of experience diagnosing and troubleshooting one of the following:
operating systems and computer/server hardware or networking protocols.
* Experience with performing component-level repairs and troubleshooting on IT
equipment, or a similar role (e.g., Systems Administration, Network
Deployment Engineer, Help Desk Technician, etc.).
* Experience working within a data center or networking operation center
environment.
* Ability to collaborate and partner with teams to overcome challenges, and
adapt to changes in a dynamic work environment.
* Ability to communicate in English fluently to interact in a professional
working environment.
ABOUT THE JOB:
Google isn't just a software company. The Hardware Operations team is
responsible for monitoring the state-of-the-art physical infrastructure behind
Google's powerful search technology. As an Operations Technician, you'll
install, configure, test, troubleshoot and maintain hardware (like servers and
its components) and server software (like Google's Linux cluster). You'll also
tackle the configuration of more complex components such as networks, routers,
hubs, bridges, switches and networking protocols. You'll participate in or lead
small project teams on larger installations and develop project contingency
plans. A typical day involves manual movement and installation of racks, and
while it can sometimes be physically demanding, you are excited to work with
infrastructure that is at the cutting-edge of computer technology.
You install, configure, test and troubleshoot hardware (servers and components)
and server software. You also manually move and install racks and servers.
As a Data Center Technician, you will deploy and maintain Google's advanced data
center server and network infrastructure by installing, configuring, testing,
troubleshooting, and repairing hardware and server software. You will also take
on the configuration of more complex components such as networks, routers,
bridges, and switches. You will participate in or lead local project teams on
larger installations and develop project contingency plans. A typical day
involves movement and installation of equipment, and while it can sometimes be
physically demanding, you are excited to work with infrastructure of computer
technology to ensure Google Data Center quality and reliability.
Behind everything our users see online is the architecture built by the
Technical Infrastructure team to keep it running. From developing and
maintaining our data centers to building the next generation of Google
platforms, we make Google's product portfolio possible. We're proud to be our
engineers' engineers and love voiding warranties by taking things apart so we
can rebuild them. We keep our networks up and running, ensuring our users have
the best and fastest experience possible.
RESPONSIBILITIES:
* Deploy and operate new data center infrastructure across projects or teams
(e.g. Machine Learning platforms, network architecture).
* Report issues and follow data center procedures to troubleshoot and diagnose
moderately complex issues with equipment or infrastructure as they arise, and
identify the resources needed to resolve identified issues.
* Diagnose, repair, and perform preventative maintenance on equipment, servers,
machines, and infrastructure based on identified issues with multiple
solutions, independently.
* Execute advanced operational procedures as part of daily work activities and
follow security policies and processes.
* Collaborate with the partner teams (e.g., Program Managers, Data Center
Operations, Software and Hardware Engineers) to complete tasks, to escalate
and resolve defined problems.
