Data Center Technician

MINIMUM QUALIFICATIONS:

* Experience with assembly of mechanical or electrical systems, or performing

component-level repairs and troubleshooting on technical equipment.

* Experience with diagnosing and troubleshooting operating systems, computer

hardware and server hardware.

* Experience with networking protocols.

* Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself

physically over extended periods of time, including frequent bending,

kneeling, climbing, pushing/pulling and lifting.

* Ability to work non-standard hours, including working weekends, night shifts,

holidays and on shift-based schedules as required.

PREFERRED QUALIFICATIONS:

* Bachelor's degree in Arts or Science or equivalent practical experience.

* 2 years of experience in troubleshooting hardware and network issues using

Linux tools (e.g., LPIC-1, CCNA).

* Proven experience in maintenance of server and storage systems.

* Experience working within a data center or network operation center

environment.

* Solid understanding of networking concepts, including topology and protocols.

* Ability to communicate in English fluently to support client relationship

management in this region.

ABOUT THE JOB:

Google isn't just a software company. The Hardware Operations team is

responsible for monitoring the state-of-the-art physical infrastructure behind

Google's powerful search technology. As an Operations Technician, you'll

install, configure, test, troubleshoot and maintain hardware (like servers and

its components) and server software (like Google's Linux cluster). You'll also

take on the configuration of more complex components such as networks, routers,

hubs, bridges, switches and networking protocols. You'll participate in or lead

small project teams on larger installations and develop project contingency

plans. A typical day involves manual movement and installation of racks, and

while it can sometimes be physically demanding, you are excited to work with

infrastructure that is at the cutting-edge of computer technology.

As a Data Center (DC) Technician, you will deploy and maintain Google's advanced

data center server and network infrastructure. You will be responsible for

installing, configuring, testing, troubleshooting, and repairing hardware and

server software. You will also handle the configuration of complex components,

such as networks, routers, bridges, and switches. Additionally, you will

participate in or lead local project teams on larger installations and develop

contingency plans.

In this role, your duties range from the physical deployment of data center

technology to collaborating closely with various stakeholders. You will ensure

that projects are delivered successfully and remain repeatable across Google's

global data centers. A typical day involves moving and installing equipment; it

offers the opportunity to work directly with infrastructure to ensure Google

data center quality and reliability.

The AI and Infrastructure team is redefining what’s possible. We empower Google

customers with breakthrough capabilities and insights by delivering AI and

Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our

customers include Googlers, Google Cloud customers, and billions of Google users

worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering

the development of our cutting-edge AI models, delivering unparalleled computing

power to global services, and providing the essential platforms that enable

developers to build the future. From software to hardware our teams are shaping

the future of world-leading hyperscale computing, with key teams working on the

development of our TPUs, Vertex AI for Google Cloud, Google Global Networking,

Data Center operations, systems research, and much more.

RESPONSIBILITIES:

* Deploy and operate new data center infrastructure across projects or teams

(e.g., machine learning platforms, network architecture).

* Report issues and follow data center procedures to troubleshoot and diagnose

moderately complex issues with equipment or infrastructure as they arise, and

identify the resources needed to resolve identified issues.

* Diagnose, repair, and perform preventative maintenance on equipment, servers,

machines, and infrastructure based on identified issues with multiple

solutions, independently.

* Execute advanced operational procedures as part of daily work activities and

follow security policies and processes and shift work is required to meet

evolving business needs and operational schedules.

* Collaborate with the partner teams (e.g., Program Managers, Data Center

Operations, Software and Hardware Engineers) to complete tasks, to escalate

and resolve defined problems.