Data Center Technician, Deployment and Support, Public Sector
GoogleReston, Virginia
Full-timerotating
Salary
$122k–$173k/ annually
Free account to apply · application completed on Google
Salary
$122k–$173k/ annually
Free account to apply · application completed on Google
MINIMUM QUALIFICATIONS:
* Bachelor's degree or equivalent practical experience.
* 4 years of experience with network protocols and diagnosing and
troubleshooting operating systems, computer hardware and server hardware.
* Experience with assembly of mechanical or electrical systems, or performing
component-level repairs and troubleshooting on technical equipment.
* Ability to lift/move 50lb (23kg) of equipment as required and ability to
exert yourself physically over extended periods of time, including frequent
bending, kneeling, climbing, pushing/pulling and lifting.
* Active US Government Top Secret/Sensitive Compartmentalized Information
(TS/SCI) security clearance with Polygraph.
PREFERRED QUALIFICATIONS:
* Experience collaborating and partnering with teams.
* Experience with networking protocols and performing component-level repairs
on IT equipment.
ABOUT THE JOB:
As a Data Center Technician, you will be responsible for enabling a new and
innovative service line within Google Cloud. This team will function as a
product deployment and support, with a strong emphasis on customer experience.
In this role, you will provide both remote and on-site support for the
deployment of new cloud capacity and technologies. You will possess a strong
customer focus and meticulous attention to detail. You will be responsible for
upholding clearly defined Service Level Objectives (SLOs) and contributing to
their enhancement through continuous improvement feedback. You will be involved
in direct interaction with an upcoming program and will require navigating a
high degree of ambiguity.
This role will require up to 33% travel as needed. You must have the ability to
work non-standard hours, including working weekends, night shifts, holidays and
on shift-based schedules as required.
Google Public Sector
[https://about.google/intl/ALL_us/public-sector/#:~:text=We're%20committed%20to%20advancing,%2C%20research%2C%20and%20edtech%20companies.]
brings the magic of Google to the mission of government and education with
solutions purpose-built for enterprises. We focus on helping United States
public sector institutions accelerate their digital transformations, and we
continue to make significant investments and grow our team to meet the complex
needs of local, state and federal government and educational institutions.
Individual pay is determined by factors including job-related skills,
experience, and relevant education or training.
US: $122000 - $173000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google
[https://www.google.com/about/careers/applications/benefits/].
RESPONSIBILITIES:
* Understand and support capacity deployment, including build milestones and
timelines.
* Install and configure specialty hardware including servers, networking
equipment, and cooling infrastructure.
* Perform hardware maintenance, including part replacement and cable
installation, following defined processes.
* Utilize software tools for job functions, including inventory management and
OS configuration/troubleshooting.
* Contribute to the creation and enhancement of documentation for new platforms
and support activities.
