About This Role

MINIMUM QUALIFICATIONS:

* Experience with assembly of mechanical or electrical systems, or performing

component-level repairs and troubleshooting on technical equipment.

* Experience with diagnosing and troubleshooting operating systems, computer

hardware and server hardware.

* Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself

physically over extended periods of time, including frequent bending,

kneeling, climbing, pushing/pulling and lifting.

* Ability to work non-standard hours, including working weekends, night shifts,

holidays and on shift-based schedules as required.

* Ability to travel to other working locations up to 15% of the time as needed.

PREFERRED QUALIFICATIONS:

* Bachelor's degree or equivalent practical experience.

* 4 years of experience in maintenance and monitoring of server systems.

* Experience in working within a data center or network operation center

environment.

* Experience with performing component-level repairs and troubleshooting on

Information Technology (IT) equipment, or in a related role (e.g., systems

administration, network deployment engineer, help desk technician, etc.).

* Experience in project management and leadership, and collaborating and

partnering with teams.

* Experience with Linux operating systems.

ABOUT THE JOB:

Google isn't just a software company. The Hardware Operations team is

responsible for monitoring the state-of-the-art physical infrastructure behind

Google's powerful search technology. As an Operations Technician, you'll

install, configure, test, troubleshoot and maintain hardware (like servers and

its components) and server software (like Google's Linux cluster). You'll also

take on the configuration of more complex components such as networks, routers,

hubs, bridges, switches and networking protocols. You'll participate in or lead

small project teams on larger installations and develop project contingency

plans. A typical day involves manual movement and installation of racks, and

while it can sometimes be physically demanding, you are excited to work with

infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the

Technical Infrastructure team to keep it running. From developing and

maintaining our data centers to building the next generation of Google

platforms, we make Google's product portfolio possible. We're proud to be our

engineers' engineers and love voiding warranties by taking things apart so we

can rebuild them. We keep our networks up and running, ensuring our users have

the best and fastest experience possible.

RESPONSIBILITIES:

* Deploy and operate new data center infrastructure across teams.

* Report issues and follow data center procedures to troubleshoot and diagnose

issues with equipment or infrastructure, and apply the resources needed to

resolve identified issues.

* Maintain the security and integrity of data, track multiple forms of media to

check for non-standard data security issues (e.g., data was not properly

erased) managed in accordance with Google security standards.

* Disassemble specific equipment that has reached its end-of-life by part

replacement or maintenance, within one or more teams.

* Repair, fix, and perform preventative maintenance on equipment, servers,

machines, or infrastructure based on identified issues with multiple

solutions.

About This Role