About This Role

MINIMUM QUALIFICATIONS:

* Experience with performing component-level repairs and troubleshooting on

technical equipment.

* Experience diagnosing and troubleshooting one of the following: operating

systems, computer/server hardware, or networking protocols.

* Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself

physically over extended periods of time, including frequent bending,

kneeling, climbing, pushing/pulling and lifting.

* Ability to work non-standard hours, including working weekends, night shifts,

holidays and on shift-based schedules as required.

PREFERRED QUALIFICATIONS:

* Bachelor's degree or equivalent practical experience.

* Completion of the online Google IT Support Professional Certificate program.

* 2 years of experience diagnosing and troubleshooting one of the following:

operating systems and computer/server hardware or networking protocols.

* Experience working within a data center or network operation center

environment.

ABOUT THE JOB:

Google isn't just a software company. The Hardware Operations team is

responsible for monitoring the state-of-the-art physical infrastructure behind

Google's powerful search technology. As an Operations Technician, you'll

install, configure, test, troubleshoot and maintain hardware (like servers and

its components) and server software (like Google's Linux cluster). You'll also

take on the configuration of more complex components such as networks, routers,

hubs, bridges, switches and networking protocols. You'll participate in or lead

small project teams on larger installations and develop project contingency

plans. A typical day involves manual movement and installation of racks, and

while it can sometimes be physically demanding, you are excited to work with

infrastructure that is at the cutting-edge of computer technology.

As a Data Center Technician, you'll deploy and maintain Google's advanced Data

Center Server and Network Infrastructure by installing, configuring, testing,

troubleshooting, and repairing hardware and server software. You'll also take on

the configuration of more complex components such as networks, routers, bridges,

and switches. You will participate in or lead local project teams on larger

installations and develop project contingency plans.

In this role, your duties range from the physical deployment of data center

related technology to working closely with various stakeholders. It will fall on

you to ensure that our goals, missions and projects are successfully delivered,

and, more importantly, that they are repeatable across our global array of data

centers.

The Data Center team designs and operates some of the most sophisticated

electrical and HVAC systems in the world. We are an upbeat, creative,

team-oriented group of engineers committed to building and operating powerful

data centers.

RESPONSIBILITIES:

* Deploy and operate new data center infrastructure across projects or teams

(e.g., machine learning platforms, network architecture).

* Report issues and follow data center procedures to troubleshoot and diagnose

moderately complex issues with equipment or infrastructure as they arise, and

identify the resources needed to resolve identified issues.

* Diagnose, repair, and perform preventative maintenance on equipment, servers,

machines, and infrastructure based on identified issues with multiple

solutions, independently.

* Execute advanced operational procedures as part of daily work activities and

follow security policies and processes.

* Collaborate with the partner teams (e.g., Program Managers, Data Center

Operations, Software and Hardware Engineers) to complete tasks, escalate and

resolve defined problems.

About This Role