About This Role

MINIMUM QUALIFICATIONS:

* Experience with diagnosing and troubleshooting operating systems, computer

hardware and server hardware.

* Experience with the assembly of mechanical or electrical systems, or

performing component-level repairs and troubleshooting on technical

equipment.

* Experience with networking protocols.

* Ability to lift/move up to 23kg of equipment and ability to exert yourself

physically over extended periods of time, including frequent bending,

kneeling, climbing, pushing/pulling and lifting.

* Must have the ability to work non-standard hours, including working weekends,

night shifts, holidays and on shift-based schedules as required.

PREFERRED QUALIFICATIONS:

* Bachelor's degree or equivalent practical experience.

* 2 years of experience in maintenance and monitoring of server systems.

* Experience working within a data center or network operation center

environment.

* Experience with Linux operating systems.

ABOUT THE JOB:

Google isn't just a software company. The Hardware Operations team is

responsible for monitoring the state-of-the-art physical infrastructure behind

Google's powerful search technology. As an Operations Technician, you'll

install, configure, test, troubleshoot and maintain hardware (like servers and

its components) and server software (like Google's Linux cluster). You'll also

take on the configuration of more complex components such as networks, routers,

hubs, bridges, switches and networking protocols. You'll participate in or lead

small project teams on larger installations and develop project contingency

plans. A typical day involves manual movement and installation of racks, and

while it can sometimes be physically demanding, you are excited to work with

infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google

customers with breakthrough capabilities and insights by delivering AI and

Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our

customers include Googlers, Google Cloud customers, and billions of Google users

worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering

the development of our cutting-edge AI models, delivering unparalleled computing

power to global services, and providing the essential platforms that enable

developers to build the future. From software to hardware our teams are shaping

the future of world-leading hyperscale computing, with key teams working on the

development of our TPUs, Vertex AI for Google Cloud, Google Global Networking,

Data Center operations, systems research, and much more.

RESPONSIBILITIES:

* Unpack, rack, wire, and bring new physical hardware, servers, and network

equipment online.

* Diagnose hardware issues as they happen by following clear procedures to

figure out what’s broken and get the equipment back up and running.

* Safely manage sensitive storage hardware; track, securely erase, old hardware

in accordance with security standards to ensure data is not at risk.

* Dismantle outdated equipment that has reached the end of its life, salvaging

usable components and recycling the rest.

* Perform routine checks and physical maintenance on servers, networking

equipment, and infrastructure to prevent problems before they start.

About This Role