About This Role

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent practical experience.

* Experience with computer hardware and server hardware or

troubleshooting/diagnosing.

* Experience with operating systems and networking protocols.

* Experience in project management and working with cross-functional

stakeholders and leaderships.

* Ability to participate in material handling tasks such as lifting, carrying

or moving up to 50 lbs of equipment, the required use of safety equipment

such as limited weight bearing work platforms, ladders, step stools and

personal protective equipment (PPE) like safety harnesses in accordance with

safety and ergonomic guidelines and assessments.

PREFERRED QUALIFICATIONS:

* Experience in maintenance and monitoring of server systems.

* Experience working within a data center or network operation center

environment.

* Experience with Linux operating systems.

* Ability to collaborate and partner with teams to overcome issues.

* Ability to travel up to 20% of the time internationally.

ABOUT THE JOB:

Google isn't just a software company. The Hardware Operations team is

responsible for monitoring the state-of-the-art physical infrastructure behind

Google's powerful search technology. As an Operations Technician, you'll

install, configure, test, troubleshoot and maintain hardware (like servers and

its components) and server software (like Google's Linux cluster). You'll also

take on the configuration of more complex components such as networks, routers,

hubs, bridges, switches and networking protocols. You'll participate in or lead

small project teams on larger installations and develop project contingency

plans. A typical day involves manual movement and installation of racks, and

while it can sometimes be physically demanding, you are excited to work with

infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google

customers with breakthrough capabilities and insights by delivering AI and

Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our

customers include Googlers, Google Cloud customers, and billions of Google users

worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering

the development of our cutting-edge AI models, delivering unparalleled computing

power to global services, and providing the essential platforms that enable

developers to build the future. From software to hardware our teams are shaping

the future of world-leading hyperscale computing, with key teams working on the

development of our TPUs, Vertex AI for Google Cloud, Google Global Networking,

Data Center operations, systems research, and much more.

RESPONSIBILITIES:

* Contribute to and lead efforts/projects in the deployment, maintenance and

support of Google Cloud region (e.g., cloud data center) infrastructure.

* Lead troubleshooting and resolve critical or escalated technical issues

regarding affected equipment.

* Help test and troubleshoot new server hardware components and designs.

* Configure and troubleshoot OS-related issues on server.

About This Role