About This Role

MINIMUM QUALIFICATIONS:

* Experience with assembly of mechanical or electrical systems, or performing

component-level repairs and troubleshooting on technical equipment.

* Experience with diagnosing and troubleshooting operating systems, computer

hardware and server hardware.

* Experience with networking protocols.

* Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself

physically over extended periods of time, including frequent bending,

kneeling, climbing, pushing/pulling and lifting.

* Ability to work non-standard hours, including working weekends, night shifts,

holidays and on shift-based schedules as required.

PREFERRED QUALIFICATIONS:

* 4 years of experience in maintenance and monitoring of server systems.

* Experience with performing component-level repairs and troubleshooting on IT

equipment or in a related role (e.g., Systems Administration, Network

Deployment Engineer, Help Desk Technician, etc.).

* Experience working within a data center or network operation center

environment.

* Experience with Linux operating systems.

* Experience in project management and leadership, and collaborating and

partnering with teams.

ABOUT THE JOB:

Google isn't just a software company. The Hardware Operations team is

responsible for monitoring the state-of-the-art physical infrastructure behind

Google's powerful search technology. As an Operations Technician, you'll

install, configure, test, troubleshoot and maintain hardware (like servers and

its components) and server software (like Google's Linux cluster). You'll also

take on the configuration of more complex components such as networks, routers,

hubs, bridges, switches and networking protocols. You'll participate in or lead

small project teams on larger installations and develop project contingency

plans. A typical day involves manual movement and installation of racks, and

while it can sometimes be physically demanding, you are excited to work with

infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google

customers with breakthrough capabilities and insights by delivering AI and

Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our

customers include Googlers, Google Cloud customers, and billions of Google users

worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering

the development of our cutting-edge AI models, delivering unparalleled computing

power to global services, and providing the essential platforms that enable

developers to build the future. From software to hardware our teams are shaping

the future of world-leading hyperscale computing, with key teams working on the

development of our TPUs, Vertex AI for Google Cloud, Google Global Networking,

Data Center operations, systems research, and much more.

RESPONSIBILITIES:

* Deploy and operate new data center infrastructure across projects or teams

(e.g. Machine Learning platforms, network architecture).

* Report issues and follow data center procedures to troubleshoot and diagnose

moderately complex issues with equipment or infrastructure as they arise, and

identify the resources needed to resolve identified issues.

* Diagnose, repair, and perform preventative maintenance on equipment, servers,

machines, and infrastructure based on identified issues with multiple

solutions, independently.

* Execute advanced operational procedures as part of daily work activities and

follow security policies and processes.

* Work in shifts is required to meet evolving business needs and operational

schedules.

About This Role