Data Center Technician

Mission:

Install, configure, maintain, and support the data center infrastructure that

powers Groq’s AI inference cloud. As a Data Center Technician, you will own

day-to-day hands-on operations within the data center, helping ensure our

compute and network infrastructure operates reliably and is ready to scale.

Location: Calgary, AB

Responsibilities & opportunities in this role:

As a Data Center Technician, you will serve as a Directly Responsible Individual

(DRI) for daily operations within the data center. You will lead hands-on

installation, maintenance, and troubleshooting of compute and network

infrastructure supporting Groq’s AI workloads.

* Receive, unpack, move, and install servers and other equipment on the data

center floor.

* Install, cable, and maintain servers, network switches, and power

distribution units (PDUs) in racks.

* Perform hardware-level bring-up and testing using Linux command-line tools.

* Maintain accurate inventory and asset accountability for data center

equipment.

* Troubleshoot and resolve technical issues involving rack, node, cabling, and

hardware failures.

* Run scripts and diagnostic tools to identify and repair rack cabling and

other hardware issues.

* Create, update, and resolve tickets in Groq’s ticketing system to maintain

clear records of operational work.

* Participate in an on-call rotation supporting 24/7 data center operations.

* Execute final testing and sign-off for newly built racks.

* Partner with cross-functional teams on data center upgrades, deployments, and

expansions.

* Develop and maintain technical documentation, including diagrams, procedures,

and operational runbooks.

* Execute work in accordance with data center standards, policies, and

procedures while maintaining a high bar for reliability and operational

consistency.

Ideal candidates have/are:

* 2+ years of experience in data center operations or a related field.

* Strong working knowledge of data center infrastructure, including servers,

storage systems, and network devices.

* Hands-on experience installing, cabling, maintaining, and troubleshooting

server and network hardware.

* Intermediate Linux skills and comfort working from the command line.

* Advanced fiber optic cabling skills.

* Experience with scripting languages such as Python or Bash.

* Experience with data center management software, such as DCIM or BMS.

* Familiarity with virtualization and container orchestration technologies,

including Kubernetes.

* Strong troubleshooting, problem-solving, and analytical skills.

* Detail-oriented, with the ability to maintain accurate operational and asset

records.

* Able to prioritize and execute effectively in a fast-paced operational

environment.

* Strong communication and collaboration skills.

* Curious and motivated to continuously improve your knowledge of data center

infrastructure and operations.

* Familiarity with tools such as MacBooks, Slack, and Google Workspace.

* A bachelor’s degree in Computer Science, Information Technology, or a related

field, or equivalent practical experience.

* Ability to travel up to 10% of the time.

Why Join Us:

* Purposeful Hiring: You’re not here by accident, and neither is anyone else.

Every teammate is handpicked with intention because who we build with

matters.

* Builders Wanted: You’re not just riding the rocket ship, you’re building it.

Your work directly shapes the trajectory of our company.

* Mission-Driven Work: We’re here to make a real impact. Our mission fuels

everything we do.

* Tackling Hard Problems: If easy isn’t your thing, you’re in the right place.

We solve some of the most complex and exciting challenges in our space.

* Excellence Is The Standard: High performance isn’t just encouraged, it’s the

baseline. And it’s contagious.