Data Center Technician 1

Position Summary:

At managed.com, we're a remote-first, global team. We're also AI-first, so finding practical ways to use AI is part of every role here.

As a Data Center Technician, you will play a key role in supporting the daily operations of our data center. You’ll be hands-on with server hardware, perform system installations and configurations, and ensure that all infrastructure is running smoothly and efficiently. This is a great opportunity for someone who enjoys working in a fast-paced technical environment and takes pride in building and maintaining high-performance systems.

This is a full-time, on-site role based in our data center in Buffalo, NY.

Working Schedule: Sunday-Thursday, 9:00 AM - 5:00 PM

What you’ll do:

Set up, configure, and deploy physical server hardware according to customer specifications

Install and manage a variety of operating systems, including Windows Server, CentOS, Ubuntu, and Debian

Complete technical service requests in person or via ticketing system with a focus on speed, accuracy, and documentation

Maintain system inventory and configuration records for accountability and future reference

Perform infrastructure tasks such as cable routing, component replacement, and diagnostic testing

Keep the data center organized, clean, and operating within established safety and procedural guidelines

Work collaboratively with internal teams to support ongoing hardware and system needs

Support other tasks or projects as assigned to meet team and business needs

About you:

At least 2 years of hands-on experience with computer hardware, including server builds and installations

Confident installing and configuring various operating systems (Windows Server, Ubuntu, CentOS, Debian, etc.)

Familiar with data center workflows such as racking equipment and managing cabling

Comfortable working with SuperMicro hardware and related components

Strong troubleshooting skills—both onsite and remote

Detail-oriented with solid organizational habits

Excellent verbal and written communication skills

What we offer:

A competitive salary that values you and your unique skill sets

Career advancement & professional development opportunities to help you reach your full potential

Flexible work arrangements to support work/life balance

About us:

Managed.com is the company behind a family of specialist brands spanning business technology, infrastructure, and channel commerce. These include HostPapa, ColoCrossing, Hostopia, CloudBlue, and LogoMaker. Each brand serves its market through its own products and customer experience. Together, we are bringing those strengths closer to create more connected experiences and help businesses build, operate, and grow in the AI era.

Our culture is built on trust, respect, and doing work that matters to our customers. As our brands come together, there's real room to grow into new roles and new areas of the business.

Managed.com is an equal-opportunity employer. We value the range of backgrounds, perspectives, and experiences across our team, and we hire and promote based on skills and contribution.

We're committed to providing accommodations for people with disabilities at every stage of the hiring process. If you need an accommodation, let us know, and we'll work with you to meet your needs.